Frequent Ask Questions
What is the Arista LIC-FIX-3-Z license?
The Arista LIC-FIX-3-Z is a Monitoring & Automation license for Group 3 Fixed switches. It includes features such as ZTP (Zero Touch Provisioning), LANZ (Latency Analyzer), TapAgg (Tap Aggregation), and OpenFlow support.
What features does this license provide?
This license provides the following features:
- ZTP (Zero Touch Provisioning)
- LANZ (Latency Analyzer)
- TapAgg (Tap Aggregation)
- OpenFlow support
Which Arista products are compatible with this license?
This license is designed specifically for Group 3 Fixed switches from Arista Networks.
What is Zero Touch Provisioning (ZTP)?
ZTP allows for automated provisioning of switches without manual intervention. It simplifies deployment and reduces the time required for network devices to be up and running.
How does LANZ (Latency Analyzer) benefit the network?
LANZ provides real-time tracking and analysis of latency in the network. It helps in identifying and diagnosing congestion points, ensuring optimal network performance.
What is Tap Aggregation (TapAgg)?
TapAgg allows for the aggregation of traffic from multiple sources to a single monitoring tool. This helps in efficient traffic analysis and monitoring.
Can you explain OpenFlow support?
OpenFlow is a protocol used for network management that allows the separation of the control plane from the data plane in network devices. It provides greater flexibility and control over network traffic.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
