• Warranty

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Warranty

IP Trading Warranty Policy

At IP Trading, we stand by the quality of the ICT products we supply. All items purchased from us come with the manufacturer’s standard warranty, ensuring that your investment is protected. We work closely with leading vendors to provide seamless support and assistance for any warranty claims.

Standard Manufacturer Warranty

Every product sold by IP Trading is backed by the vendor’s official warranty, covering manufacturing defects and hardware failures under the terms set by the manufacturer. Warranty periods and coverage vary by brand and product type, so we recommend reviewing the specific vendor’s warranty terms or contacting our team for details.

Extended Warranty & Support Options

For businesses that require longer coverage and additional protection, we offer extended warranty and service packages on select products. These may include:

  • Extended hardware replacement coverage beyond the standard warranty.
  • On-site support for faster issue resolution.
  • Advanced hardware replacement for critical infrastructure.
  • 24/7 vendor support for enterprise-grade solutions.

How to Claim Warranty Support

If you experience an issue with a product purchased from IP Trading, follow these steps to initiate a warranty claim:

  1. Check the manufacturer’s warranty policy – Each vendor has specific guidelines on how to process claims.
  2. Contact the manufacturer’s support team – Most vendors offer direct warranty handling for faster resolutions.
  3. Need assistance? Our team can help you navigate the process or liaise with the vendor on your behalf.

For any questions regarding warranties or extended coverage, contact us today. We’re here to ensure your technology investments are protected.