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Eaton KB2013100000010 9355 20 kVA with Internal Batteries, 208/208 Input/Output Voltage

The Eaton KB2013100000010 9355 is a high-performance UPS system designed to deliver 20 kVA of reliable power. With internal batteries for extended runtime, it ensures continuous operation during power outages. This versatile unit supports a 208/208 input/output voltage, making it ideal for various industrial and commercial applications. Engineered for efficiency and durability, the Eaton 9355 features advanced power management capabilities, safeguarding your critical equipment from power disruptions and enhancing overall system performance. Its compact design allows for flexible installation in limited spaces.

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Eaton KB2013100000010 9355 20 kVA with Internal Batteries, 208/208 Input/Output Voltage


  • High-efficiency energy saver system for optimized energy usage
  • Provides uninterruptible power supply to critical systems
  • Includes internal batteries for extended power support
  • Scalable runtime with additional external battery modules
  • Compact and versatile form factor for flexible installation
  • Advanced battery management for optimal battery performance and longevity
  • Comprehensive power management software for monitoring and managing power usage
  • Hot-swappable batteries to eliminate downtime during maintenance

Technical Specifications

  • Power Capacity: 20 kVA
  • Input Voltage: 208V
  • Output Voltage: 208V
  • Phase: 3-phase
  • Technology: Double-conversion, online topology
  • Battery Type: Internal, maintenance-free batteries
  • Battery Runtime: Scalable with additional external battery modules
  • Form Factor: Tower
  • Dimensions: 20.1 x 12.4 x 32.4 inches (LxWxH)
  • Weight: Approximately 397 lbs (including batteries)
  • Efficiency: Up to 94% in double conversion mode, 99% in energy saver mode
  • Communication Ports: USB, RS-232, and SNMP
  • Management Software: Compatible with Eaton’s Intelligent Power Manager (IPM) software
  • Monitoring: LCD interface for easy status monitoring and control

Frequent Ask Questions

  • What is the Eaton KB2013100000010 9355 20 kVA used for?

    The Eaton KB2013100000010 9355 20 kVA is an uninterruptible power supply (UPS) designed to provide emergency power to a load when the input power source fails. It is commonly used to protect critical hardware and data center equipment in commercial or industrial settings.

  • What are the input and output voltages of this UPS?

    The Eaton KB2013100000010 9355 has an input voltage of 208 volts and an output voltage of 208 volts.

  • Does this model include internal batteries?

    Yes, the Eaton KB2013100000010 9355 20 kVA includes internal batteries, which allow it to provide uninterrupted power during an outage.

  • What is the power capacity of this UPS?

    The UPS has a power capacity of 20 kVA (20,000 volt-amps).

  • Is the Eaton KB2013100000010 9355 UPS suitable for data centers?

    Yes, the Eaton 9355 series, including the KB2013100000010 20 kVA model, is designed to support critical data center applications by ensuring continuous power supply and protecting against power disturbances.

  • What type of environment is this UPS best suited for?

    This UPS is best suited for environments that require high reliability, such as commercial buildings, telecommunication facilities, and industrial applications.

Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns

Warranty Benefits You Can Count On:

When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.

Our Promise of Quality:

While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.

Comprehensive Protection:

Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.

Flexible Returns for Your Convenience:

Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.

Trust and Satisfaction:

Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.



Delivery Information

At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:

Convenient Delivery to Your Doorstep:

We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.

Flexible Delivery Timing:

We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.

Peace of Mind During Transit:

We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.

Quick Resolution for Delivery Issues:

If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.

Handling Unforeseen Delays:

Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.

We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!

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