Frequent Ask Questions
What is the power rating of the Eaton SPK-FKLV-10A FE7kVA?
The Eaton SPK-FKLV-10A FE7kVA has a power rating of 7 kVA (Kilovolt-Amperes).
What kind of battery charger does it come with?
This model comes with a 10 Amp battery charger.
Is the Eaton SPK-FKLV-10A a tower or rack-mounted unit?
The Eaton SPK-FKLV-10A is a tower unit.
What is the operating frequency of this unit?
The operating frequency of the Eaton SPK-FKLV-10A is 60 Hz.
What are the typical applications for this UPS system?
This UPS system is typically used for providing backup power to critical systems such as servers, telecommunications, and other essential electronics.
Does the Eaton SPK-FKLV-10A come with any specific safety features?
Yes, it includes various safety features such as overload protection, short circuit protection, and battery management capabilities to ensure reliable operation.
How do I know if the Eaton SPK-FKLV-10A is compatible with my equipment?
Check the power requirements and compatibility details of your equipment and ensure they match the specifications of the Eaton SPK-FKLV-10A. Consultation with a professional is recommended for accurate assessment.
Can I expand the battery capacity for longer backup times?
Yes, in many cases, you can expand the battery capacity with additional battery packs to extend backup times, but specific compatibility should be verified.
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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
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Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
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