Frequent Ask Questions
What is the power capacity of the APC G35T20KH2B2S MGE Galaxy 3500?
The APC G35T20KH2B2S MGE Galaxy 3500 has a power capacity of 20kVA (kilovolt-amperes).
What voltage is supported by this UPS?
This UPS supports a voltage of 400V.
How many battery modules are included with the APC G35T20KH2B2S MGE Galaxy 3500?
The unit comes with 2 battery modules.
What is included in the start-up service for the APC G35T20KH2B2S?
The start-up service includes 5x8 (five days a week, eight hours a day) support from certified technicians.
What type of UPS is the APC G35T20KH2B2S MGE Galaxy 3500?
The APC G35T20KH2B2S MGE Galaxy 3500 is an online double-conversion UPS.
What are the key features of the APC G35T20KH2B2S MGE Galaxy 3500?
Key features include high efficiency, scalable runtime, and flexible configurations. It also offers superior power conditioning, redundant operation, and easy-to-replace battery modules.
Can the APC G35T20KH2B2S MGE Galaxy 3500 be integrated with network management tools?
Yes, it can be easily integrated with various network management tools for monitoring and management.
What kind of environments is this UPS suitable for?
This UPS is suitable for data centers, server rooms, and other critical power environments requiring reliable and efficient power protection.
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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
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