Q: What devices is this IR receiver compatible with?
A: It is designed for ATEN products that feature an IR input port and support 30-56 kHz IR signals, including select AV extenders, matrices, and control systems.

Q: Does the IR receiver need external power?
A: No. It is powered by the host device's IR port, so no external power supply is required.

Q: Will it work with my remote control?
A: Yes, if your remote transmits within the 30-56 kHz carrier range. This covers many common IR protocols used in AV equipment.

Q: How do I install the receiver?
A: Plug it into the IR IN port of your compatible ATEN device and position the sensor with clear line-of-sight to the remote control.

Q: Is there a manufacturer warranty?
A: Yes. It is covered by ATEN's standard limited warranty. For assistance with warranty claims, contact IP Trading support.

Q: Can I purchase this in Australia from IP Trading?
A: Absolutely. IP Trading supplies ATEN accessories in Australia with expert pre-sales advice and local support.