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Eaton 9E20KIXL 9E 20Kva/16Kw Online Tower Ups Hw Xl (No Batt)

The Eaton 9E20KIXL is a powerful 20kVA/16kW online tower UPS designed for robust power protection in demanding environments. It features advanced double-conversion technology to deliver consistent, clean power and enhance the reliability and performance of critical systems. This UPS hardware unit lacks internal batteries, offering flexibility for customized battery configurations to meet your specific runtime requirements. Ideal for data centers, IT rooms, and industrial settings, the Eaton 9E20KIXL ensures continuous operation during power disturbances and seamlessly integrates into existing infrastructures.

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Eaton 9E20KIXL 9E 20Kva/16Kw Online Tower Ups Hw Xl (No Batt)


  • Online double conversion technology for consistent, clean power.
  • High efficiency mode to reduce energy costs.
  • Fully compatible with generators for exceptional flexibility.
  • Scalable runtime with addition of external battery modules.
  • Advanced LCD display for real-time monitoring and management.
  • Robust network management with optional network card.
  • Compact tower design to save space.
  • Cold start capability for startup without utility power.
  • Intelligent battery management for optimized battery performance.

Technical Specifications

  • Model: Eaton 9E20KIXL
  • Power Capacity: 20kVA / 16kW
  • UPS Technology: Online Double Conversion
  • Form Factor: Tower
  • Output Voltage: 220/230/240V
  • Input Voltage: 220/230/240V
  • Frequency Range: 50/60 Hz (auto-sensing)
  • Efficiency: Up to 98% (in high efficiency mode)
  • Input Connection: Hardwired
  • Output Connection: Hardwired
  • Battery Type: External (No internal battery included)
  • Communication Ports: RS232, USB, and optional network management card
  • Dimensions (H x W x D): 815 mm x 250 mm x 840 mm
  • Weight: 85 kg (without batteries)

Frequent Ask Questions

  • What is the power capacity of the Eaton 9E20KIXL UPS?

    The Eaton 9E20KIXL UPS has a power capacity of 20 kVA/16 kW.

  • Is this UPS online or offline?

    The Eaton 9E20KIXL is an online UPS, providing continuous power from its output in the event of an input power failure.

  • What type of form factor does the Eaton 9E20KIXL UPS have?

    This UPS has a tower form factor.

  • Does the Eaton 9E20KIXL UPS come with batteries?

    No, the Eaton 9E20KIXL does not come with batteries (No Batt).

  • What applications is the Eaton 9E20KIXL UPS suitable for?

    The Eaton 9E20KIXL UPS is suitable for a variety of critical applications including data centers, telecommunications, and IT infrastructure.

  • Can additional battery modules be added to the Eaton 9E20KIXL?

    Yes, additional battery modules can be added to extend runtime.

  • What is the efficiency of the Eaton 9E20KIXL UPS?

    The Eaton 9E20KIXL UPS is designed to offer high efficiency, thus reducing energy consumption and operating costs.

  • Does the Eaton 9E20KIXL UPS have network management capabilities?

    Yes, the UPS features network management capabilities, allowing remote monitoring and management.

  • What kind of input/output connections are available on the Eaton 9E20KIXL?

    The Eaton 9E20KIXL offers various input and output connections to ensure compatibility with different systems.

  • Is the Eaton 9E20KIXL UPS scalable?

    Yes, the Eaton 9E20KIXL UPS is scalable, allowing for future expansion to accommodate growing power needs.

Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns

Warranty Benefits You Can Count On:

When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.

Our Promise of Quality:

While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.

Comprehensive Protection:

Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.

Flexible Returns for Your Convenience:

Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.

Trust and Satisfaction:

Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.



Delivery Information

At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:

Convenient Delivery to Your Doorstep:

We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.

Flexible Delivery Timing:

We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.

Peace of Mind During Transit:

We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.

Quick Resolution for Delivery Issues:

If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.

Handling Unforeseen Delays:

Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.

We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!

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