OPENGEAR OM2248-L | 48-Port Selectable Serial Console Server, x86 Quad-Core, Rack-Mount, 1 Yr Foundation Support

Q: What does '48 selectable serial ports' mean on the OM2248-L?
A: Each of the 48 serial ports can be individually configured as RS-232, RS-422, or RS-485, allowing the OM2248-L to connect to a wide range of network devices, servers, power equipment, and industrial hardware — regardless of the serial standard they require — without needing separate adapters or breakout hardware.

Q: What Foundation Support is included with this listing?
A: This SKU includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR). You receive 8x5 regional technical assistance (Mon–Fri, 8 AM–5 PM) via phone, email, and portal across APAC, Americas, and EMEA. Response times are up to 15 minutes via portal and 30 minutes via email. Priority 1 (Critical) issues — severe outages or DOA units — receive next-business-day RMA hardware replacement in Australia (within 4 days internationally). Firmware and software updates are also included for the duration of the support term.

Q: Can I extend Foundation Support beyond the included 1 year?
A: Yes. Opengear Foundation Support is available in 1-, 3-, and 5-year terms, with a maximum coverage period of 7 years. It can also be co-termed with Opengear Lighthouse subscriptions and hardware warranties to simplify renewals. Contact IP Trading to discuss multi-year options.

Q: What failover options does the OM2248-L support if my primary network goes down?
A: The OM2248-L supports cellular failover via a USB-connected 4G/LTE modem, ensuring that out-of-band management access remains available even during primary network or WAN outages. This makes it suitable for resilient NOC and remote site management deployments.

Q: Is the OM2248-L compatible with Opengear Lighthouse?
A: Yes. The OM2248-L integrates with Opengear Lighthouse, the centralised cloud or on-premises management platform that provides a single pane of glass for provisioning, monitoring, and accessing all Opengear console servers across distributed sites.

Q: Can I purchase the OM2248-L in Australia from IP Trading?
A: Absolutely. IP Trading (iptrading.com.au) is a local Australian reseller of Opengear products, offering competitive pricing, local stock, and Australian-based pre-sales support. Purchasing locally means you benefit from NBD RMA replacement in Australia under Foundation Support and avoid extended international shipping delays.