OPENGEAR OM2248 | 48-Port Selectable Serial NetOps Console Server, x86 4-Core, 1U Rackmount, 1 Yr Foundation Support

Q: What is the Opengear OM2248 and what is it used for?
A: The OM2248 is a 1U rackmount NetOps Console Server with 48 software-selectable serial ports and an x86 4-core processor. It provides a separate, secure out-of-band management plane for data centres and high-density environments, enabling automated device provisioning, remote console access, and NetOps automation via Docker containers and scripting runtimes.

Q: What Foundation Support is included with this listing?
A: This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR). It provides 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal. Initial portal response is up to 15 minutes; email up to 30 minutes. Priority 1 (Critical) issues — including DOA units and severe outages — receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the term, with a 95% SLA compliance target.

Q: Can the serial ports be configured for straight or rollover pinout?
A: Yes. All 48 RJ45 serial ports on the OM2248 are software-selectable for either straight or rollover pinout, allowing flexible connectivity to a wide range of vendor devices without requiring physical adapters.

Q: Does the OM2248 support automation and scripting?
A: Yes. The x86 4-core platform supports Docker containers and includes Python, Ruby, Perl, and bash runtime environments, enabling teams to automate NetOps processes, run vendor-neutral tools such as Ansible and Git, and deploy custom network applications directly on the appliance.

Q: Can I extend Foundation Support beyond the initial 1-year term?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, with a maximum of 7 years total coverage. Co-terming with Lighthouse subscriptions and hardware warranties is also supported. Contact IP Trading to discuss multi-year options.

Q: Can I purchase the OM2248 in Australia through IP Trading?
A: Yes. IP Trading (iptrading.com.au) is a trusted Australian B2B IT hardware reseller supplying Opengear products to Australian IT professionals and enterprises. This listing includes both the OM2248 hardware and 1 Year of Foundation Support as a single bundled SKU, delivered locally.