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OPENGEAR

OPENGEAR OM2248-10G-DDC-L-LSP | 48-Port Selectable Serial Console Server, x86 4-Core, 10GbE SFP+, 4G LTE-A Pro, Dual DC, DDC, 1 Yr Foundation Support

OPENGEAR OM2248-10G-DDC-L-LSP | 48-Port Selectable Serial Console Server, x86 4-Core, 10GbE SFP+, 4G LTE-A Pro, Dual DC, DDC, 1 Yr Foundation Support

OM2248-10G-DDC-L-LSP

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Description

The Opengear OM2248-10G-DDC-L-LSP is a high-density console server delivering 48 selectable serial ports on an x86 quad-core CPU platform with 8 GB RAM and 64 GB SSD storage, purpose-built for resilient out-of-band management in demanding enterprise and data centre environments. It features dual 10GbE SFP+ uplinks for high-speed network connectivity, integrated 4G LTE-A Pro Global cellular failover, dual DC power inputs for redundancy, Docker container support for edge application hosting, TPM 2.0 hardware security, and is pre-configured for Opengear's Distributed Deployment and Control (DDC) architecture with Lighthouse Service Portal enablement.

This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Features

- 48 selectable serial ports (RS-232/RS-422/RS-485) provide maximum compatibility with network and industrial devices
- x86 quad-core CPU with 8 GB RAM and 64 GB SSD delivers robust processing for concurrent management sessions and edge workloads
- Dual 10GbE SFP+ uplinks ensure high-throughput, low-latency out-of-band network connectivity
- Integrated 4G LTE-A Pro Global cellular modem provides automatic WAN failover and always-on out-of-band access
- Dual DC power inputs eliminate single points of failure in critical infrastructure deployments
- Docker container support enables hosting of custom monitoring, scripting, or third-party edge applications directly on the appliance
- TPM 2.0 hardware security module provides cryptographic identity and secure boot integrity
- DDC architecture with Lighthouse Service Portal enablement supports zero-touch provisioning and centralised fleet management at scale
- Includes 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR) — 8x5 regional technical assistance, next-business-day Australian RMA, and firmware updates included

Warranty

Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Datasheet

Technical Specifications

- Serial Ports: 48 x selectable (RS-232/RS-422/RS-485) serial ports
- CPU: x86 quad-core processor
- RAM: 8 GB
- Storage: 64 GB SSD
- Network Uplinks: Dual 10GbE SFP+ ports
- Cellular: 4G LTE-A Pro Global modem (integrated)
- Power Input: Dual DC power inputs
- Virtualisation/Container Support: Docker-enabled for edge application deployment
- Security: TPM 2.0 hardware security module
- Deployment Architecture: DDC (Distributed Deployment and Control)
- Management: Lighthouse Service Portal enabled (LSP)
- Form Factor: 1U rack-mount
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR)

FAQs

Q: What does the included Foundation Support cover?
A: This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR). It provides 8x5 regional technical assistance (8 AM–5 PM Mon–Fri) across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and up to 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia. Firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Q: What is the RMA replacement timeframe for Australian customers?
A: Under Foundation Support, Australian customers with a Priority 1 (Critical) issue — such as a severe outage or a DOA unit — receive next-business-day RMA replacement. International customers receive RMA replacement within 4 business days.

Q: What does 'selectable serial ports' mean on the OM2248?
A: Each of the 48 serial ports can be individually configured to operate as RS-232, RS-422, or RS-485, making the OM2248 compatible with a wide range of network devices, industrial equipment, and legacy hardware from a single appliance.

Q: What is the purpose of the DDC (Distributed Deployment and Control) architecture?
A: DDC enables centralised orchestration and management of multiple Opengear appliances across distributed sites without requiring a dedicated Lighthouse server on-premises. The LSP (Lighthouse Service Portal) enablement means the unit is pre-configured to connect to Opengear's cloud-hosted management portal for zero-touch provisioning, policy management, and visibility across your entire out-of-band infrastructure.

Q: Can I purchase this product in Australia from IP Trading?
A: Yes. IP Trading (iptrading.com.au) is a trusted Australian B2B IT hardware reseller. The OM2248-10G-DDC-L-LSP is available to order online with the Foundation Support bundle included. Australian businesses benefit from local support, competitive pricing, and next-business-day RMA under the included Foundation Support plan.

Q: Can the Foundation Support term be extended beyond 1 year?
A: Yes. While this listing includes 1 year of Foundation Support, Opengear offers support terms of 1, 3, and 5 years (up to 7 years maximum coverage). Co-terming with Lighthouse subscriptions and hardware warranties is also available. Contact IP Trading to discuss multi-year support options.

Datasheet

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