OPENGEAR OM2232-LSP | 32-Port Selectable Serial Console Server, x86 Quad-Core, 8G RAM, 64G SSD, 1GbE+SFP, Dual AC, TPM 2.0, 1 Yr Foundation Support

Q: What is the difference between selectable serial ports and standard serial ports?
A: Selectable serial ports can be individually configured per-port as RS-232, RS-485, or RS-422, giving you flexibility to connect a wide range of serial devices — routers, switches, PDUs, and more — without requiring separate adaptors or hardware.

Q: What does the included Foundation Support (OG-FNTS-OM2200-1YR) cover?
A: Foundation Support provides 8x5 regional technical assistance (8 AM–5 PM Mon–Fri) across APAC, Americas, and EMEA via phone, email, and portal. Initial response is up to 15 minutes via portal and 30 minutes via email. Priority 1 (Critical) issues — severe outages or DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Q: Can I extend support beyond 1 year?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, with coverage extendable up to 7 years maximum. Co-terming with Lighthouse subscriptions and hardware warranties is also available. Contact IP Trading to discuss multi-year pricing.

Q: What is Lighthouse Service Portal and is it included?
A: Lighthouse is Opengear's centralised cloud-based management platform that allows administrators to manage, monitor, and automate thousands of console servers from a single interface. The OM2232-LSP is Lighthouse Service Portal enabled, meaning it is pre-configured to integrate with your Lighthouse subscription.

Q: Why does the OM2232-LSP have dual AC C14 power inputs?
A: Dual AC C14 power inputs provide full power redundancy, ensuring uninterrupted out-of-band access to your network infrastructure even if one power feed or PSU fails — critical for always-on data centre and branch operations.

Q: Can I purchase the OM2232-LSP in Australia from IP Trading?
A: Yes. IP Trading (iptrading.com.au) is an authorised Australian B2B IT hardware reseller. The OM2232-LSP is in stock and ready to ship with fast domestic dispatch. Contact our team for volume pricing, bundled Lighthouse subscriptions, or multi-year support terms.