OPENGEAR OM2232-DDC-L-LSP | 32-Port NetOps Console Server, 4G LTE-A Pro, Dual DC, Lighthouse Portal, 1 Yr Foundation Support
OPENGEAR OM2232-DDC-L-LSP | 32-Port NetOps Console Server, 4G LTE-A Pro, Dual DC, Lighthouse Portal, 1 Yr Foundation Support
SKU:OM2232-DDC-L-LSP
Stock Status: Enquire
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Description
Description
This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues โ including severe outages and DOA units โ receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Features
Features
- SmartOOBโข Console Server with NetOps automation on a single 1RU platform
- 32 software-selectable RS-232 serial ports (straight or rollover pinout) for universal device connectivity
- 4-core x86 CPU with Docker and Python runtime support for on-box NetOps automation and scripting
- Integrated 4G LTE-A Pro Global cellular provides independent out-of-band failover connectivity
- Dual DC power supply with redundant failover for high-availability deployments
- TPM 2.0 provides hardware-level security and trusted boot integrity
- Lighthouse Service Portal pre-enabled for zero-touch provisioning and centralised multi-site management
- Compatible with Ansible, Git, Ruby, Perl, bash, and leading DevOps/NetOps toolchains
- 1 Year Opengear Foundation Support included โ 8x5 live technical assistance, next-business-day RMA in Australia, and firmware updates with 95% SLA compliance
Warranty
Warranty
Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates โ refer to the individual product listing for details
All technical data should be verified on the manufacturer data sheets.
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Technical Specifications
FAQs
Datasheet
Technical Specifications
- SKU: OM2232-DDC-L-LSP
- Form Factor: 1RU Rackmount
- Serial Ports: 32 x RJ45 RS-232, software-selectable straight or rollover pinout
- CPU: 1.4 GHz 4-Core x86
- RAM: 8 GB DDR3
- Storage: 64 GB Internal SSD
- Network: 2 x 10/100/1000 Ethernet/SFP combo ports (copper RJ-45 or fibre SFP, not simultaneous)
- Cellular: 4G LTE-A Pro Global (CAT12 LTE, globally certified)
- Power: Dual DC supply with screw-in DC terminals
- USB: 2 x USB 3.0 + 8 x USB 2.0
- Security: TPM 2.0
- Containerisation: Docker Support
- Management: Lighthouse Service Portal Enabled (LSP)
- Dimensions: 1.8" H x 17.3" W x 10.3" D
- Weight: Approx. 3.5 kg (7.72 lb)
- Hardware Warranty: 5 Years
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR) โ included in this listing
FAQs
Q: What does the included Opengear Foundation Support cover?
A: Foundation Support (OG-FNTS-OM2200-1YR) provides 8x5 regional technical assistance across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and 30 minutes via email. Priority 1 (Critical) issues โ including severe outages and DOA units โ qualify for next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are also included throughout the support term, with a 95% SLA compliance target.
Q: What is the difference between the hardware warranty and Foundation Support?
A: The OM2232-DDC-L-LSP includes a 5-year hardware replacement warranty covering manufacturing defects. Foundation Support is a separate service entitlement that adds live technical assistance, defined SLA response times, RMA replacement for Priority 1 faults, and access to firmware and software updates via the support portal.
Q: Can I extend Foundation Support beyond the included 1 year?
A: Yes. Foundation Support is available in 1, 3, and 5-year terms, up to a maximum of 7 years of coverage. Co-terming with Lighthouse subscriptions and hardware warranties is also supported. Contact iptrading.com.au for renewal and multi-year pricing.
Q: What is the Lighthouse Service Portal (LSP) and why does it matter?
A: Lighthouse Service Portal pre-enablement means the unit is ready for zero-touch provisioning and centralised management via Opengear's Lighthouse platform straight out of the box. This allows network operators to remotely deploy, configure, and manage the device across distributed sites without requiring on-site personnel.
Q: How does the 4G LTE-A Pro Global cellular work as an out-of-band path?
A: The integrated 4G LTE-A Pro Global modem (CAT12 LTE) provides a fully independent out-of-band management channel. If the primary network fails, administrators can still reach and manage connected devices through the cellular link โ ensuring network resilience without relying on the production network.
Q: Can I purchase the OM2232-DDC-L-LSP in Australia from IP Trading?
A: Yes. IP Trading (iptrading.com.au) is an authorised Australian IT hardware specialist supplying Opengear products. This listing includes both the hardware and 1 Year of Foundation Support as a single SKU purchase. Contact the team for volume pricing, lead times, or configuration advice.
Datasheet
This product has a detailed PDF datasheet available. Open PDF datasheet in a new tab .
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