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OPENGEAR

OPENGEAR OM1304-4E-C | OM1300 Console Server, 4x RS232, 5G Modem, 4x 1GbE, 1 Yr Foundation Support

OPENGEAR OM1304-4E-C | OM1300 Console Server, 4x RS232, 5G Modem, 4x 1GbE, 1 Yr Foundation Support

OM1304-4E-C

Stock Status: Enquire

$3,809.40 inc. GST
$3,463.09 ex. GST
Sale Stock Status: Enquire
Shipping calculated at checkout.

Description

The Opengear OM1304-4E-C is a compact, carrier-grade console server from the OM1300 series, designed for out-of-band management of distributed IT infrastructure. It features 4x RS232 serial ports (X1/X2 software selectable), 4x 1GbE switched ports, 2x 1GbE/SFP combo ports, an integrated 5G cellular modem with 2x Nano SIM slots for failover connectivity, 2x USB 3.0, a 1.6GHz quad-core ARM processor, 4GB RAM, 32GB flash storage, TPM 2.0 security, Docker container support, and hardened barrel-threaded DC power jacks for secure deployment.

This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM1300-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Features

- Integrated 5G cellular modem with dual Nano SIM for resilient out-of-band management failover
- 4x RS232 serial ports with X1/X2 software-selectable signalling for flexible device connectivity
- 4x 1GbE switched ports plus 2x 1GbE/SFP combo ports for versatile network integration
- Quad-core ARM 1.6GHz CPU with 4GB RAM and 32GB flash for responsive edge processing
- Docker container support enables custom automation and monitoring apps at the edge
- TPM 2.0 hardware security module for cryptographic identity and secure boot
- Hardened barrel-threaded DC power jacks prevent accidental disconnection in demanding environments
- 1 Year Opengear Foundation Support included — 8x5 regional assistance, next-business-day RMA in Australia, firmware updates, and 95% SLA target

Warranty

Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Technical Specifications

- Serial Ports: 4x RS232 (X1/X2 software selectable)
- LAN Ports: 4x 1GbE switched
- Combo Ports: 2x 1GbE/SFP
- USB: 2x USB 3.0
- Cellular: Integrated 5G modem
- SIM Slots: 2x Nano SIM
- Processor: ARM 1.6GHz quad-core
- Memory: 4GB RAM
- Storage: 32GB flash
- Security: TPM 2.0
- Container Support: Docker
- Power Input: Barrel-threaded DC jacks (hardened/threaded)
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM1300-1YR)

FAQs

Q: What is included in the 1 Year Foundation Support bundled with this listing?
A: This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM1300-1YR). It covers 8x5 regional technical assistance via phone, email, and portal across APAC, Americas, and EMEA; initial portal response within 15 minutes; next-business-day RMA replacement in Australia for Priority 1 (Critical) issues including DOA units; ongoing firmware and software updates; and a 95% SLA compliance target.

Q: What qualifies as a Priority 1 (Critical) support issue?
A: Priority 1 covers severe outages with no available workaround, or dead-on-arrival (DOA) hardware units. These cases receive the fastest response and next-business-day RMA replacement in Australia.

Q: Can I extend Foundation Support beyond 1 year?
A: Yes. Foundation Support is available in 1, 3, and 5-year terms, with a maximum of 7 years of total coverage. Co-terming with Opengear Lighthouse subscriptions and hardware warranties is also supported.

Q: Why does the OM1304-4E-C have two Nano SIM slots?
A: The dual Nano SIM slots allow the integrated 5G modem to support carrier redundancy or failover — if one carrier loses signal, the unit can switch to the alternate SIM, maintaining out-of-band management connectivity even during primary network outages.

Q: What is Docker support used for on this console server?
A: Docker container support allows network operators to deploy lightweight applications and scripts directly on the OM1304-4E-C — enabling automation, monitoring agents, or custom tooling at the edge without requiring a separate compute device.

Q: Can I purchase the OM1304-4E-C in Australia from IP Trading?
A: Yes. IP Trading (iptrading.com.au) is an authorised Australian B2B IT hardware reseller. This SKU is available for purchase online with delivery across Australia. Contact IP Trading for volume pricing, fleet deployments, or assistance with your order.

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