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OPENGEAR

OPENGEAR ACM7004-5-LMP-GLB | ACM7000 Resilience Gateway, 4-Port GbE Switch, APAC 4G LTE Dual SIM, 1 Yr Foundation Support

OPENGEAR ACM7004-5-LMP-GLB | ACM7000 Resilience Gateway, 4-Port GbE Switch, APAC 4G LTE Dual SIM, 1 Yr Foundation Support

SKU:ACM7004-5-LMP-GLB

Stock Status: Enquire

$2,479.08 inc. GST
$2,253.71 ex. GST
Sale Stock Status: Enquire
Shipping calculated at checkout.

Description

The Opengear ACM7004-5-LMP-GLB is a compact ACM7000 Series Resilience Gateway delivering Smart Out-of-Band (SmartOOB) management for edge and small IT deployments. It features 4 x RJ45 RS-232 serial ports (Cisco Straight Pinout), a 4-port embedded GbE switch, a 1 GbE Ethernet/SFP fibre uplink, and an embedded APAC 4G LTE modem (Sierra Wireless MC7430) with dual SIM for automatic Failover to Cellular™ when the primary network fails. Two TTL DIO inputs and two high-voltage digital outputs enable environmental sensor integration, while central management via Opengear Lighthouse supports zero-touch provisioning across distributed sites.

This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-ACM7000-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Need it fast? iptrading.com.au delivers across Australia — shop now.

Features

- Smart Out-of-Band (SmartOOB) management ensures always-on access to remote infrastructure independent of the primary network
- Failover to Cellular™ — embedded APAC 4G LTE modem (Sierra Wireless MC7430) with dual SIM automatically activates when primary WAN fails
- IP Passthrough maintains downstream device connectivity during WAN failure events
- 4-port embedded GbE switch (NET2) plus 1 GbE Ethernet/SFP fibre uplink for flexible network connectivity
- 4 x RJ45 RS-232 serial console ports (Cisco Straight Pinout) for direct out-of-band device access
- Centralised management via Opengear Lighthouse with zero-touch provisioning and RESTful API automation support
- Enterprise-grade security: FIPS 140-2 validated, PCI DSS 3.2 compliant, SSL/TLS, SSH, stateful firewall, OpenVPN, IPsec, and NERC CIP support
- Environmental sensor integration via 2 x DIO inputs and 2 x HVDO outputs for water, smoke, and motion detection
- 4GB local audit log storage for compliance, troubleshooting, and forensic review
- 5-year hardware warranty standard, extendable to 7 years
- Includes 1 Year Opengear Foundation Support (OG-FNTS-ACM7000-1YR): 8x5 regional live assistance, next-business-day RMA in Australia, and firmware/software updates throughout the term

Warranty

Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Technical Specifications

- Form Factor: Compact desktop with external rack mount tab included
- CPU: 800 MHz single-core ARMv7 (Marvell Armada 370, 88F6W11 SoC)
- RAM: 256MB DDR3 SDRAM
- Internal Storage: 4GB NAND Flash; 32MB embedded flash
- Serial Console Ports: 4 x RJ45 RS-232 (Cisco Straight Pinout)
- USB Ports: 4 x USB 2.0 console ports
- Network Uplink: 1 x 1GbE Ethernet or Fibre SFP
- Embedded Switch: 4-port 10/100/1000 GbE switch (NET2)
- Cellular Modem: Embedded APAC 4G LTE (Sierra Wireless MC7430), dual SIM
- Digital Inputs: 2 x TTL level DIO ports (5V DC max @ 20mA) — supports dry contact sensors (water, smoke, motion)
- Digital Outputs: 2 x High Voltage Digital Outputs (HVDO) 5–30V DC @ 100mA — drives relays and alarms
- Environmental Monitoring: Internal temperature sensor; external EMD5000 serial device support
- Power Supply: 12V Global Power Adapter (included)
- Certifications: CE, UL 1950, TUV, C-Tick, RoHS; FIPS 140-2 validated; NERC CIP security support
- Hardware Warranty: 5 years standard (extendable to 7 years if purchased before expiration)
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-ACM7000-1YR) — 8x5 regional, next-business-day RMA (AU), firmware updates included

FAQs

Q: What is included in the 1 Year Opengear Foundation Support bundled with this listing?
A: This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-ACM7000-1YR). It covers 8x5 regional business hours support (8 AM–5 PM Mon–Fri) across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the term, with a 95% SLA compliance target.

Q: Can I extend Foundation Support beyond the initial 1-year term?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, with a maximum coverage period of up to 7 years. Co-terming with Lighthouse subscriptions and hardware warranties is also supported. Contact IP Trading to discuss multi-year options.

Q: What does Failover to Cellular™ mean on the ACM7004-5-LMP-GLB?
A: Failover to Cellular™ is Opengear's automatic mechanism that switches the device's management traffic to the embedded APAC 4G LTE modem (Sierra Wireless MC7430) when the primary Ethernet or fibre uplink fails. The dual SIM slots provide carrier redundancy, ensuring out-of-band access to remote infrastructure is maintained even during a primary network outage.

Q: Is this product compatible with Opengear Lighthouse for centralised management?
A: Yes. The ACM7004-5-LMP-GLB is fully supported by Opengear Lighthouse, which provides centralised zero-touch provisioning, monitoring, and automation across distributed sites. A RESTful API engine (firmware 4.0+) is also available for third-party orchestration and DevOps workflow integration.

Q: Can I purchase this product from IP Trading in Australia with local support?
A: Yes. IP Trading (iptrading.com.au) is an authorised Australian reseller of Opengear products. We ship across Australia and can assist with orders, configuration advice, and multi-year support renewals. The APAC 4G LTE modem and included Foundation Support are both suited for Australian deployments. Contact us or shop directly at iptrading.com.au.

Q: What environmental monitoring capabilities does the ACM7004-5-LMP-GLB support?
A: The unit includes an internal temperature sensor and supports external environmental monitoring via the EMD5000 serial device. The two TTL DIO input ports (5V DC max @ 20mA) can connect dry contact sensors for water, smoke, or motion detection. The two High Voltage Digital Output (HVDO) ports (5–30V DC @ 100mA) can drive relays and alarms in response to sensor triggers.

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