OPENGEAR OM2232 | 32-Port Selectable Serial Console Server, x86 Quad-Core, 1 Yr Foundation Support

Q: What does the OM2232 do?
A: The OM2232 is an out-of-band management console server that provides secure, always-on access to the serial consoles of routers, switches, servers, and other network devices — even when the primary network is down. Its 32 selectable serial ports support RS-232, RS-422, and RS-485 signalling, making it suitable for both IT and industrial environments.

Q: What is included in the 1 Year Foundation Support bundled with this listing?
A: Foundation Support (OG-FNTS-OM2200-1YR) provides 8x5 regional technical assistance across APAC, Americas, and EMEA via phone, email, and portal. Initial response is up to 15 minutes via portal and 30 minutes via email. Priority 1 (critical/DOA) issues receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included, with a 95% SLA compliance target.

Q: What does 'selectable serial ports' mean on the OM2232?
A: Selectable serial ports means each of the 32 ports can be individually configured for RS-232, RS-422, or RS-485 signalling via software, without requiring physical adapters or hardware changes. This flexibility allows the OM2232 to connect to a diverse range of devices across IT and industrial use cases.

Q: Can the OM2232 be managed centrally?
A: Yes. The OM2232 integrates with Opengear Lighthouse, a centralised NetOps console that provides a single pane of glass for managing multiple Opengear appliances across distributed sites. Lighthouse also supports co-terming with Foundation Support subscriptions.

Q: Can I purchase the OM2232 in Australia from IP Trading?
A: Yes. IP Trading (iptrading.com.au) is an authorised Australian reseller of Opengear products. The OM2232 is stocked locally and available for fast dispatch. Purchasing through IP Trading ensures you receive genuine hardware with a valid, regionally-supported Foundation Support entitlement registered in Australia.

Q: Can Foundation Support be extended beyond 1 year?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, with a maximum of 7 years of cumulative coverage. Co-terming with Lighthouse subscriptions and other hardware warranties is also supported. Contact IP Trading for multi-year support pricing.