OPENGEAR OM2224-24E-LSP | Operations Manager 24-Port Serial Console Server, 24x 1GbE Switch, x86 4-Core, 8G RAM, 64G SSD, SFP, Docker, TPM 2.0, Dual AC, 1 Yr Foundation Support
OPENGEAR OM2224-24E-LSP | Operations Manager 24-Port Serial Console Server, 24x 1GbE Switch, x86 4-Core, 8G RAM, 64G SSD, SFP, Docker, TPM 2.0, Dual AC, 1 Yr Foundation Support
SKU:OM2224-24E-LSP
Stock Status: Enquire
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Description
Description
This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Features
Features
- 24 selectable serial ports for high-density out-of-band console access to network and server infrastructure
- Integrated 24-port 1GbE managed switch consolidates console and LAN switching in a single 1U appliance
- x86 quad-core CPU with 8 GB RAM and 64 GB SSD enables local automation, scripting, and data processing at the edge
- Docker container support allows deployment of custom applications and network automation tools directly on-device
- TPM 2.0 hardware security module provides cryptographic key storage and platform integrity verification
- Lighthouse Service Portal (LSP) enabled for centralised, cloud-based management of distributed Opengear deployments
- SFP uplink port offers flexible fibre or copper connectivity options for network integration
- Dual AC C14 power inputs deliver supply redundancy for always-on critical infrastructure access
- Includes 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR) — 8x5 APAC/EMEA/Americas coverage, next-business-day Australian RMA, firmware updates, and 95% SLA compliance target
Warranty
Warranty
Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details
All technical data should be verified on the manufacturer data sheets.
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Technical Specifications
FAQs
Datasheet
Technical Specifications
- Serial Ports: 24 selectable (RS-232/422/485)
- Switching: 24x 1GbE managed switch ports
- Uplink: 1x 1GbE SFP port
- CPU: x86 quad-core processor
- RAM: 8 GB
- Storage: 64 GB SSD
- Container Support: Docker
- Security: TPM 2.0 hardware security module
- Management: Lighthouse Service Portal (LSP) enabled
- Power: Dual AC C14 inputs (redundant power supply)
- Form Factor: Rack-mount (1U)
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR)
FAQs
Q: What does the bundled Foundation Support (OG-FNTS-OM2200-1YR) include?
A: Foundation Support provides 8x5 regional live assistance (8 AM–5 PM Mon–Fri) across APAC, Americas, and EMEA via phone, email, and support portal. Initial response times are up to 15 minutes via portal and up to 30 minutes via email, with 100% callback for phone/chat contacts. Priority 1 (Critical) issues — such as severe outages or DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the support term, and Opengear targets a 95% SLA compliance rate.
Q: Can I extend Foundation Support beyond one year?
A: Yes. Foundation Support is available in 1-, 3-, and 5-year terms, with coverage extendable up to 7 years maximum. Co-terming with Lighthouse subscriptions and hardware warranties is also supported. Contact iptrading.com.au for multi-year pricing.
Q: What are the 24 serial ports used for?
A: The 24 selectable serial ports support RS-232, RS-422, and RS-485 signalling, allowing connection to routers, switches, servers, PDUs, and other serial-console devices for out-of-band management. This lets administrators access and manage equipment even when the primary network path is unavailable.
Q: What is the Lighthouse Service Portal (LSP) and why does it matter?
A: Lighthouse Service Portal is Opengear's centralised cloud-based management platform. LSP-enabled devices like the OM2224-24E-LSP can be enrolled, monitored, and managed remotely across multiple sites from a single pane of glass, reducing the need for costly on-site visits.
Q: Can I run custom applications on the OM2224-24E-LSP?
A: Yes. Docker container support allows network and DevOps teams to deploy lightweight applications, scripts, or automation tools directly on the appliance, extending its functionality well beyond standard console-server operations.
Q: Can I purchase this product in Australia from IP Trading, and do you offer local support?
A: Absolutely. iptrading.com.au is an Australian-owned and operated IT hardware reseller, in business since 2001. We supply Opengear products to Australian businesses, government, and education customers. The bundled Foundation Support also includes 8x5 APAC-region live assistance and next-business-day Australian RMA, so you have local coverage from day one.
Datasheet
This product has a detailed PDF datasheet available. Open PDF datasheet in a new tab .
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