OPENGEAR OM2224-24E-L | Operations Manager 24 Selectable Serial Ports + 24-Port 1GbE Switch, 1RU, 1 Yr Foundation Support
OPENGEAR OM2224-24E-L | Operations Manager 24 Selectable Serial Ports + 24-Port 1GbE Switch, 1RU, 1 Yr Foundation Support
SKU:OM2224-24E-L
In stock:4
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Description
Description
This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues โ including severe outages and DOA units โ receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Features
Features
- 24 software-selectable RS-232 serial ports (straight or rollover pinout) for flexible console access to any network device
- Integrated 24-port 1GbE switch combines out-of-band management and local switching in a single 1RU appliance
- Global 4G LTE-A Pro (CAT12) cellular failover ensures management access even during complete WAN failures
- Quad-core x86 CPU with Docker and Python runtime support enables on-device NetOps automation and custom applications
- TPM 2.0 and Secure Boot deliver embedded physical security and trusted platform integrity
- Dual AC power supply with auto failover for high-availability deployments
- Centralised management via Opengear Lighthouse across single or multi-site environments
- HTML5 WebUI, CLI, and REST API provide flexible, scriptable management interfaces
- Separate out-of-band management plane integrated into Opengear's Network Resilience Platform
- IPv4 and IPv6 dual-stack support for modern network environments
- Includes 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR) โ 8x5 live assistance, next-business-day RMA in Australia, firmware updates, and 95% SLA compliance
Warranty
Warranty
Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates โ refer to the individual product listing for details
All technical data should be verified on the manufacturer data sheets.
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Technical Specifications
FAQs
Datasheet
Technical Specifications
- SKU: OM2224-24E-L | Model: OM2224-24E
- Serial Ports: 24 x RJ45 RS-232 software-selectable straight or rollover pinout
- Switch Ports: 24 x 1GbE
- CPU: 1.4 GHz quad-core x86
- RAM: 8 GB DDR3
- Storage: 64 GB internal SSD
- Management Uplink: 2 x 10/100/1000BaseT RJ45 / SFP Combo (1GbE)
- Cellular: Global 4G LTE-A Pro (CAT12)
- USB: 2 x USB 3.0 + 8 x USB 2.0
- Security: TPM 2.0, Secure Boot
- Power: Dual AC, C14 inlet, 100โ240 VAC 50/60 Hz, <30 W
- Form Factor: 1U Rackmount
- IP Protocol Support: IPv4 and IPv6
- Management Interfaces: HTML5 WebUI, CLI, REST API
- Hardware Warranty: Activated upon registration at opengear.com/product-registration
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR)
FAQs
Q: What does the bundled Opengear Foundation Support (OG-FNTS-OM2200-1YR) cover?
A: Foundation Support provides 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and 30 minutes via email. Priority 1 (Critical) issues โ including severe outages and DOA units โ receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Q: Is Foundation Support really included, or is it an optional add-on?
A: Foundation Support is included in this listing as a bundled SKU (OG-FNTS-OM2200-1YR). The hardware and 1 year of support are sold together as a single purchase โ you do not need to add it separately.
Q: What is out-of-band (OOB) management and why does it matter?
A: Out-of-band management provides a separate, independent network path to access and manage devices even when the primary production network is down. The OM2224-24E-L achieves this through its dedicated serial console ports, separate management uplinks, and Global 4G LTE-A Pro cellular failover โ ensuring you can always reach critical infrastructure during an outage.
Q: Can I automate tasks or run custom applications on this device?
A: Yes. The OM2224-24E-L runs an x86 quad-core platform with a Python runtime and Docker container support, allowing network teams to deploy automation scripts, NetOps workflows, and third-party applications directly on the device alongside its console server functions.
Q: How is the OM2224-24E-L managed at scale?
A: The device integrates with Opengear Lighthouse, a centralised management platform that provides visibility, access, and automation across multiple Opengear appliances from a single interface โ ideal for multi-site data centre deployments.
Q: Can I purchase the OM2224-24E-L in Australia and how quickly can I receive it?
A: Yes. IP Trading (iptrading.com.au) is an authorised Australian reseller of Opengear products. We deliver across Australia, and our team can assist with quotes, volume pricing, and any pre-sales questions. Visit iptrading.com.au or contact us directly to check stock and lead times.
Datasheet
This product has a detailed PDF datasheet available. Open PDF datasheet in a new tab .
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