OPENGEAR OM2224-24E-L-LSP | Operations Manager 24-Port Serial Console Server, 24x 1GbE Switch, x86 4-Core CPU, 4G LTE-A Pro, Dual AC, Lighthouse Enabled, 1 Yr Foundation Support
OPENGEAR OM2224-24E-L-LSP | Operations Manager 24-Port Serial Console Server, 24x 1GbE Switch, x86 4-Core CPU, 4G LTE-A Pro, Dual AC, Lighthouse Enabled, 1 Yr Foundation Support
SKU:OM2224-24E-L-LSP
Stock Status: Enquire
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Description
Description
This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Features
Features
- 24 selectable serial ports provide versatile RS-232/422/485 connectivity for heterogeneous console server deployments
- Integrated 24-port 1GbE managed switch consolidates out-of-band and in-band management into a single 1U appliance
- x86 4-core CPU with 8 GB RAM and 64 GB SSD delivers the local compute needed for Docker containerised workloads and automation at the edge
- 4G LTE-A Pro global dual-band cellular modem ensures out-of-band management access remains available during primary network failures
- 1GbE uplink with SFP combo port supports both copper and fibre connectivity for flexible network integration
- Dual AC C14 power inputs provide redundant power resilience for mission-critical and data centre environments
- TPM 2.0 hardware security module enables secure boot, cryptographic key storage, and compliance with modern security frameworks
- Lighthouse Service Portal enabled out of the box for centralised, at-scale NetOps orchestration, zero-touch provisioning, and remote access
- 1 Year Opengear Foundation Support included — 8x5 APAC/Americas/EMEA coverage, next-business-day RMA in Australia, firmware updates, and 95% SLA compliance
Warranty
Warranty
Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details
All technical data should be verified on the manufacturer data sheets.
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Technical Specifications
FAQs
Datasheet
Technical Specifications
- Serial Ports: 24 selectable serial ports (RS-232/422/485)
- Integrated Switch: 24x 1GbE managed switch ports
- Processor: x86 4-core CPU
- Memory: 8 GB RAM
- Storage: 64 GB SSD
- Network Uplink: 1GbE with SFP combo port
- Cellular: 4G LTE-A Pro Global Dual-Band modem
- Power: Dual AC inputs, IEC C14 connectors
- Containerisation: Docker support
- Security: TPM 2.0 hardware security module
- Management: Lighthouse Service Portal enabled
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR) — 8x5 regional, NBD RMA in Australia, firmware updates included
FAQs
Q: What is included in the 1 Year Foundation Support bundled with this SKU?
A: This listing includes Opengear Foundation Support (OG-FNTS-OM2200-1YR) for 1 year. You receive 8x5 regional technical assistance (8 AM–5 PM Mon–Fri) across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and up to 30 minutes via email. Priority 1 (Critical) issues including DOA units are covered by next-business-day RMA replacement in Australia. Firmware and software updates are also included for the duration of the term.
Q: Can I extend Foundation Support beyond 1 year?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, with a maximum coverage period of 7 years. Co-terming with Lighthouse subscriptions and hardware warranties is also supported. Contact IP Trading to discuss multi-year options.
Q: What is the Lighthouse Service Portal and how does the OM2224-24E-L-LSP integrate with it?
A: Lighthouse is Opengear's centralised NetOps orchestration platform. The '-LSP' designation on this SKU indicates the unit ships pre-enabled for Lighthouse Service Portal, allowing administrators to manage, automate, and monitor multiple Opengear devices at scale from a single pane of glass — including zero-touch provisioning and remote access workflows.
Q: How does the 4G LTE-A Pro modem provide resilience?
A: The integrated 4G LTE-A Pro global dual-band modem acts as an out-of-band (OOB) failover path. If the primary 1GbE or SFP uplink goes down, the cellular connection automatically maintains management access to connected devices, ensuring continuity for critical infrastructure operations.
Q: What does Docker support enable on the OM2224-24E-L-LSP?
A: Docker support on the OM2224-24E-L-LSP allows network engineers to deploy containerised third-party or custom applications directly on the Operations Manager appliance. This enables use cases such as local monitoring agents, automation scripts, or vendor tooling running at the edge without additional server infrastructure.
Datasheet
This product has a detailed PDF datasheet available. Open PDF datasheet in a new tab .
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