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OPENGEAR

OPENGEAR OM2224-24E-DDC | Operations Manager 24-Port Selectable Serial + 24x 1GbE Switch, Dual DC, 1 Yr Foundation Support

OPENGEAR OM2224-24E-DDC | Operations Manager 24-Port Selectable Serial + 24x 1GbE Switch, Dual DC, 1 Yr Foundation Support

OM2224-24E-DDC

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Description

The Opengear OM2224-24E-DDC is a 1U rackmount Operations Manager combining a smart out-of-band (OOB) console server with NetOps automation — purpose-built for data centres and high-density environments. It delivers 24 software-selectable RS-232 serial console ports, a 24-port 1GbE switch, a 1GbE SFP management uplink, and dual DC power inputs for full redundancy. Underpinned by an x86 quad-core CPU, 8 GB RAM, and 64 GB SSD, it supports Python scripting, Docker containers, and TPM 2.0 Secure Boot, providing a separate, secure management plane manageable via Opengear Lighthouse.

This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Features

- Smart out-of-band (OOB) console server with NetOps automation for resilient data centre management
- 24 software-selectable RS-232 serial ports and 24-port 1GbE integrated switch in a single 1U chassis
- Separate, secure management plane keeps out-of-band access operational during production network outages
- Docker container support and Python runtime for deploying custom automation applications on-device
- TPM 2.0 hardware security module with Secure Boot for hardened, tamper-resistant operation
- Dual DC power inputs provide full power redundancy for mission-critical data centre deployments
- Centralised management via Opengear Lighthouse software across distributed sites
- 1 Year Opengear Foundation Support included — 8x5 APAC/Americas/EMEA coverage, next-business-day RMA in Australia, firmware updates, and 95% SLA compliance
- Limited Lifetime Hardware Warranty standard on the OM2200 series

Warranty

Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Datasheet

Technical Specifications

- Serial Ports: 24 x RJ45 RS-232 software-selectable console ports
- Switch Ports: 24 x RJ45 1GbE
- Management Uplink: 1GbE with SFP
- CPU: x86 quad-core
- RAM: 8 GB
- Storage: 64 GB SSD (flash)
- Power: Dual DC power inputs
- Cellular: None (DDC = Dual DC, no LTE modem)
- Security: TPM 2.0 with Secure Boot
- Container Support: Docker
- Scripting: Python runtime environment
- Management Software: Opengear Lighthouse compatible
- Form Factor: 1U rackmount
- Warranty: Limited Lifetime Hardware Warranty
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR)

FAQs

Q: What does the 'DDC' suffix mean on the OM2224-24E-DDC?
A: DDC stands for Dual DC power. This model ships with dual DC power inputs for redundancy — there is no integrated LTE/cellular modem in this variant, making it ideal for data centre deployments where DC power rails are standard and cellular backup is not required.

Q: What is the difference between the serial ports and the switch ports on this unit?
A: The 24 RJ45 serial ports are software-selectable RS-232 console ports used for out-of-band management of connected devices (routers, switches, servers, etc.). The 24 RJ45 1GbE ports form an integrated switch for in-band network connectivity. A separate 1GbE SFP port provides the dedicated management uplink.

Q: What Foundation Support is included with this listing, and what does it cover?
A: This listing bundles 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR) with the hardware. Entitlements include: 8x5 regional support (8 AM–5 PM Mon–Fri) across APAC, Americas, and EMEA via phone, email, and portal; initial response up to 15 minutes via portal and 30 minutes via email; next-business-day RMA replacement in Australia for Priority 1 (Critical) issues including DOA units; ongoing firmware and software updates; and a 95% SLA compliance target.

Q: Can I extend Foundation Support beyond the included 1 year?
A: Yes. Foundation Support is available in 1-, 3-, and 5-year terms, up to a maximum of 7 years of total coverage. Co-terming with Opengear Lighthouse subscriptions and hardware warranties is also supported. Contact iptrading.com.au to discuss multi-year renewal options.

Q: Does the OM2224-24E-DDC support automation and custom application deployment?
A: Yes. The unit includes a Python runtime environment for scripting and NetOps automation, plus Docker container support for deploying custom third-party or proprietary applications directly on the device — enabling it to act as a distributed automation node within Opengear's Network Resilience Platform.

Q: Can I purchase the OM2224-24E-DDC in Australia from IP Trading?
A: Yes. IP Trading (iptrading.com.au) is an Australian-owned and operated IT hardware reseller, established in 2001. We supply Opengear products with local support and Australian warranty coverage. Order online or contact our team directly for volume pricing, procurement assistance, or technical pre-sales queries.

Datasheet

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