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OPENGEAR

OPENGEAR OM2224-24E-DDC-LSP | Operations Manager 24-Port Serial + 24-Port 1GbE Switch, x86 4-Core, Dual DC, Lighthouse SP, 1 Yr Foundation Support

OPENGEAR OM2224-24E-DDC-LSP | Operations Manager 24-Port Serial + 24-Port 1GbE Switch, x86 4-Core, Dual DC, Lighthouse SP, 1 Yr Foundation Support

OM2224-24E-DDC-LSP

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Description

The Opengear OM2224-24E-DDC-LSP is a 1U rackmount Operations Manager delivering 24 software-selectable RS-232 serial console ports alongside a 24-port 1GbE managed switch, powered by a 1.4 GHz quad-core x86 CPU with 8 GB DDR3 RAM and 64 GB SSD. Dual DC redundant power inputs provide resilient, auto-failover power for demanding data centre and high-density environments. Docker container support and a Python runtime enable on-box NetOps automation, while TPM 2.0 and Secure Boot deliver hardware-level security. The unit ships Lighthouse Service Portal (LSP) enabled for centralised multi-site out-of-band management.

This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Features

- 24 software-selectable RS-232 serial console ports with straight or rollover (Cisco-compatible) pinout for flexible out-of-band access
- Integrated 24-port 1GbE managed switch for combined in-band and out-of-band device management in a single 1U appliance
- 1GbE with SFP uplink supporting both copper RJ45 and fibre-optical transceivers
- Dual DC redundant power inputs with automatic failover for continuous availability in critical infrastructure environments
- x86 quad-core Docker-enabled platform — run containerised applications, automation scripts, and Python-based NetOps workflows on-box
- TPM 2.0 and Secure Boot deliver hardware-level security and cryptographic integrity verification
- Lighthouse Service Portal (LSP) enabled for centralised multi-site management, bulk configuration, and automated remediation
- Separate, secure out-of-band management plane that remains accessible even when the production network is down
- Managed via HTML5 Web GUI, SSH, REST API, or Opengear Lighthouse for maximum operational flexibility
- Includes 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR) — 8x5 regional live support, next-business-day RMA in Australia for Priority 1 issues, firmware updates, and 95% SLA compliance

Warranty

Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Datasheet

Technical Specifications

- SKU: OM2224-24E-DDC-LSP
- Form Factor: 1U Rackmount
- Serial Ports: 24 x RJ45 RS-232 software-selectable console ports (straight or rollover pinout)
- Switch Ports: 24 x RJ45 1GbE managed switch ports
- Management Ethernet: 2 x 10/100/1000Base-T with SFP fibre ports (NET1 / NET2)
- Uplink: 1GbE with SFP (copper RJ45 or fibre transceiver)
- CPU: 1.4 GHz Quad-Core x86
- RAM: 8 GB DDR3
- Storage: 64 GB Internal SSD
- USB: 2 x USB 3.0 + 8 x USB 2.0
- Power: Dual DC (DDC) — redundant DC power inputs with auto failover
- Security: TPM 2.0, Secure Boot
- Container Support: Docker-enabled
- Lighthouse Service Portal: Enabled (LSP)
- Cellular: None (no cellular modem)
- Max Power Draw: <30 W
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR)

FAQs

Q: What is the difference between the serial ports and the switch ports on the OM2224-24E?
A: The 24 RJ45 serial ports provide RS-232 out-of-band console access to attached devices such as routers, switches, and servers. Pinout is software-selectable between straight and rollover (Cisco-compatible). The 24 RJ45 1GbE ports form an integrated managed switch, allowing in-band IP network access to connected devices through the same appliance.

Q: What does 'Dual DC' mean and why does it matter?
A: Dual DC (DDC) means the unit has two independent DC power inputs. If one power feed fails, the second automatically takes over with no interruption to console access. This is critical for data centres and telco environments where uninterrupted out-of-band management is essential during a network outage.

Q: What is Lighthouse Service Portal (LSP) and what does it enable?
A: Lighthouse is Opengear's centralised management software platform. The LSP-enabled SKU is pre-authorised to connect to a Lighthouse instance, allowing administrators to manage hundreds of OM2200 units across multiple sites from a single pane of glass — including bulk configuration, firmware updates, and automated NetOps workflows.

Q: What is included in the Opengear Foundation Support bundled with this listing?
A: This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR). Entitlements include: 8x5 regional live support (APAC, Americas, EMEA) via phone, email, and portal; initial response up to 15 minutes via portal and 30 minutes via email; next-business-day RMA replacement in Australia for Priority 1 (Critical) issues including DOA units; ongoing firmware and software updates; and a 95% SLA compliance target.

Q: Can Foundation Support be extended beyond one year?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, up to a maximum of 7 years of continuous coverage. Co-terming with Lighthouse subscriptions and hardware warranties is also supported, making it easy to align renewal dates across your Opengear estate.

Datasheet

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