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OPENGEAR

OPENGEAR OM2224-24E-DDC-L | Operations Manager 24-Port Serial Console Server, 24-Port 1GbE Switch, Global 4G LTE-A, Dual DC, 1 Yr Foundation Support

OPENGEAR OM2224-24E-DDC-L | Operations Manager 24-Port Serial Console Server, 24-Port 1GbE Switch, Global 4G LTE-A, Dual DC, 1 Yr Foundation Support

OM2224-24E-DDC-L

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Description

The Opengear OM2224-24E-DDC-L is a 1U rackmount Operations Manager and Smart Out-of-Band console server built for data centres and high-density network environments. It delivers 24 x RJ-45 RS-232 software-selectable serial ports, a built-in 24-port 1GbE switch, Global 4G LTE-A Pro cellular failover, and Dual DC power with automatic failover — all on an x86 quad-core platform with 8GB RAM, 64GB SSD, Docker support, Python runtime, and TPM 2.0 Secure Boot. As part of Opengear's Network Resilience Platform, it provides a separate, secure management plane independent of the production network, manageable via Opengear Lighthouse centralised software. This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR).

This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Features

- Smart Out-of-Band (OOB) console server with NetOps automation — maintains a separate, secure management plane independent of the production network
- 24 x RJ-45 RS-232 software-selectable serial ports with flexible pinout for broad device compatibility
- Integrated 24-port 1GbE switch for consolidated access and reduced rack footprint
- Global 4G LTE-A Pro (CAT12) cellular failover ensures always-on out-of-band management
- Dual DC power supplies with automatic failover for continuous high-availability operation
- x86 quad-core CPU with 8GB RAM and 64GB SSD supports Docker containers and Python scripting for custom NetOps automation
- TPM 2.0 and Secure Boot deliver hardware-level security for the management plane
- Managed centrally via Opengear Lighthouse for consistent, scalable network resilience across distributed sites
- Part of Opengear's Network Resilience Platform — purpose-built for data centres and high-density environments
- Includes 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR): 8x5 regional live assistance, next-business-day RMA replacement in Australia, firmware updates, and 95% SLA compliance target

Warranty

Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Datasheet

Technical Specifications

- Form Factor: 1U Rackmount
- Serial Console Ports: 24 x RJ-45 RS-232 Software-Selectable (pinout selectable)
- Integrated Switch: 24 x RJ-45 1GbE Switch Ports
- CPU: x86 Quad-Core Processor
- RAM: 8GB
- Storage: 64GB SSD/Flash
- Management Ethernet: 2 x 10/100/1000BASE-T with SFP Fibre Option (1GbE)
- Cellular: Global 4G LTE-A Pro (CAT12) with automatic failover
- USB: 8 x USB 2.0
- Power: Dual DC with Automatic Failover
- Security: TPM 2.0, Secure Boot
- Software: Docker Container Support, Python Runtime
- Management Platform: Compatible with Opengear Lighthouse Centralised Management
- UPC: 843295103540
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR) — 8x5 regional assistance, next-business-day RMA (AU), firmware updates included

FAQs

Q: What serial ports does the OM2224-24E-DDC-L provide?
A: The unit features 24 x RJ-45 RS-232 serial console ports with software-selectable pinout, allowing flexible connectivity to a wide range of network devices without manual cable reconfiguration.

Q: What does the built-in switch offer?
A: The OM2224-24E-DDC-L includes an integrated 24-port 1GbE switch, enabling consolidated in-band and out-of-band access from a single 1U appliance — reducing rack space and cabling complexity in data centre deployments.

Q: How does the cellular failover work?
A: The unit features a Global 4G LTE-A Pro (CAT12) cellular modem that provides always-on out-of-band access. If the primary network path fails, the cellular connection automatically maintains your management plane connectivity, ensuring you can always reach critical infrastructure.

Q: What is included with Opengear Foundation Support in this listing?
A: This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR). Entitlements include 8x5 regional live assistance (APAC, Americas, EMEA) via phone, email, and portal; initial portal response within 15 minutes and email response within 30 minutes; next-business-day RMA replacement in Australia for Priority 1 (Critical) issues including DOA units; ongoing firmware and software updates via the support portal; and a 95% SLA compliance target.

Q: Can Foundation Support be extended beyond 1 year?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms (up to 7 years maximum coverage). It can also be co-termed with Opengear Lighthouse subscriptions and hardware warranties. Contact IP Trading for multi-year pricing.

Datasheet

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