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OPENGEAR

OPENGEAR OM2224-24E | 24-Port Selectable Serial Console Server, 24x 1GbE Switched Ports, 1 Yr Foundation Support

OPENGEAR OM2224-24E | 24-Port Selectable Serial Console Server, 24x 1GbE Switched Ports, 1 Yr Foundation Support

OM2224-24E

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Description

The Opengear OM2224-24E is a rack-mount console server from the OM2200 series, delivering 24 selectable serial ports alongside 24 x 1GbE switched Ethernet ports for comprehensive out-of-band management of data centre and network infrastructure. Designed for enterprise and carrier-grade environments, it provides secure, resilient access to connected devices even during primary network outages — and

This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Features

- 24 selectable serial ports (RS-232/RS-422/RS-485) for versatile console access to diverse infrastructure
- 24 x 1GbE switched Ethernet ports for integrated in-band and out-of-band network management
- Resilient out-of-band access maintains management connectivity independent of primary network status
- OM2200 series architecture supports Opengear Lighthouse centralised management at scale
- Secure remote access via SSH and HTTPS with role-based access control
- Rack-mount 1U form factor suited to standard data centre and network room deployments
- Includes 1 Year Foundation Support (OG-FNTS-OM2200-1YR): 8x5 APAC/Americas/EMEA assistance, next-business-day Australian RMA, firmware updates, and 95% SLA compliance

Warranty

Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Datasheet

Technical Specifications

- Serial Ports: 24 x selectable serial ports (RS-232/RS-422/RS-485)
- Ethernet Switching: 24 x 1GbE switched ports
- Form Factor: Rack-mount (1U)
- Series: Opengear OM2200
- Management: Out-of-band (OOB) console server with resilience gateway capability
- Access: Secure remote access via SSH, HTTPS, and Opengear Lighthouse
- Firmware Updates: Included via Foundation Support portal
- Bundled Support: 1 Year Opengear Foundation Support — SKU OG-FNTS-OM2200-1YR

FAQs

Q: What is the Opengear OM2224-24E used for?
A: The OM2224-24E is a console server that provides out-of-band management access to network and data centre equipment. Its 24 selectable serial ports connect to the console ports of routers, switches, servers, and other infrastructure, while the 24 x 1GbE switched ports extend in-band connectivity — giving operations teams a resilient management path even when the primary network is down.

Q: What does the included Foundation Support cover?
A: Foundation Support (OG-FNTS-OM2200-1YR) provides 8x5 regional technical assistance across APAC, Americas, and EMEA via phone, email, and portal. Response times are up to 15 minutes via portal and 30 minutes via email. Priority 1 (Critical) issues — such as severe outages or DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are also included, with a 95% SLA compliance target.

Q: Can I purchase the OM2224-24E without the Foundation Support?
A: No. Opengear requires a minimum of 1 year of Foundation Support with every new appliance. This listing bundles the hardware and 1 Year Foundation Support (OG-FNTS-OM2200-1YR) together as a single SKU, ensuring your unit is covered from day one.

Q: Can I extend Foundation Support beyond 1 year?
A: Yes. Foundation Support is available in 1, 3, and 5-year terms, with a maximum of 7 years of total coverage. Co-terming with Opengear Lighthouse subscriptions and hardware warranties is also supported. Contact IP Trading to discuss multi-year options.

Q: What do the 'selectable' serial ports mean on the OM2224-24E?
A: Selectable serial ports can be individually configured for RS-232, RS-422, or RS-485 operation, making the OM2224-24E compatible with a broad range of serial-attached infrastructure — from standard console ports to industrial equipment requiring RS-422 or RS-485 signalling.

Q: Can I buy the OM2224-24E in Australia through IP Trading?
A: Yes. IP Trading (iptrading.com.au) is an authorised Australian reseller of Opengear hardware. Purchasing through IP Trading ensures you receive genuine product, local warranty handling, and Australian-based support coordination.

Datasheet

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