• Black and red opengear m2000 network appliance with two external antennas for operations manager 24 serial ports 24 port 1gbe switch 10gbe sfp
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OPENGEAR

OPENGEAR OM2224-24E-10G | Operations Manager, 24 Serial Ports, 24-Port 1GbE Switch, 10GbE SFP+, 1 Yr Foundation Support

OPENGEAR OM2224-24E-10G | Operations Manager, 24 Serial Ports, 24-Port 1GbE Switch, 10GbE SFP+, 1 Yr Foundation Support

OM2224-24E-10G

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Description

The Opengear OM2224-24E-10G is a 1U rack-mount NetOps Console Server delivering 24 software-selectable RS-232 serial ports alongside a 24-port 1GbE integrated switch and a 10GbE SFP+ uplink — purpose-built for high-density data centre out-of-band management. Powered by an x86 quad-core platform with 8GB RAM, 64GB SSD, TPM 2.0 secure boot, and Docker container support, it combines SmartOOB™ resilience with full NetOps automation capability. Managed via Opengear Lighthouse, this listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR).

This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Features

- SmartOOB™ Console Server providing a separate, secure out-of-band management plane for always-on access to critical infrastructure
- 24 software-selectable RS-232 serial ports with RJ45 connectors supporting RS-232 and Cisco straight-X2 configurations
- Integrated 24-port 1GbE switch for direct device connectivity without separate switching hardware
- 10GbE SFP+ uplink port for integration into high-speed data centre network environments
- x86 quad-core open architecture with Docker container support and Python runtime for NetOps automation
- TPM 2.0 hardware security module enabling secure boot and platform integrity verification
- Dual redundant AC or DC power supply options for high-availability deployments
- Managed centrally via Opengear Lighthouse as part of the Network Resilience Platform
- 1 Year Foundation Support included: 8x5 APAC/Americas/EMEA coverage, next-business-day RMA in Australia, firmware updates, and 95% SLA compliance

Warranty

Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Datasheet

Technical Specifications

- Serial Ports: 24 x RJ45 RS-232 Software-Selectable Console Ports
- Switch Ports: 24 x RJ45 Gigabit (1GbE) Switch Ports
- Uplink: 1 x 10GbE SFP+ Port
- Management Ports: 2 x 10/100/1000 Ethernet / SFP (NET1 / NET2)
- CPU: x86 Quad-Core
- RAM: 8GB
- Storage: 64GB SSD
- Security: TPM 2.0 (Secure Boot)
- Container Support: Docker
- Form Factor: 1U Rackmount
- Max Power Draw: 48W
- Power Supply: Dual AC or Dual DC (redundant)
- Management Platform: Opengear Lighthouse Service Portal
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR)

FAQs

Q: What is included in the 1 Year Foundation Support bundled with this listing?
A: This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR). It covers 8x5 regional support (8 AM–5 PM Mon–Fri) across APAC, Americas, and EMEA via phone, email, and portal. Response times are up to 15 minutes via portal and 30 minutes via email. Priority 1 (Critical) issues — including DOA units and severe outages — receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the term, with a 95% SLA compliance target.

Q: What are the serial port capabilities of the OM2224-24E-10G?
A: The OM2224-24E-10G features 24 software-selectable RJ45 RS-232 serial ports that support both standard RS-232 and Cisco straight-X2 pin-outs, making it compatible with a wide range of network and server hardware console ports.

Q: Does the OM2224-24E-10G support automation and scripting?
A: Yes. The unit is built on an x86 quad-core platform and includes a Python runtime environment and Docker container support, enabling teams to deploy custom NetOps automation applications and scripts directly on the device.

Q: How is the OM2224-24E-10G managed remotely?
A: The OM2224-24E-10G is managed via Opengear's Lighthouse Service Portal, which provides centralised visibility and control across multiple Opengear devices. It also supports direct web UI and CLI access for standalone management.

Q: Can I purchase the OM2224-24E-10G in Australia from IP Trading?
A: Yes. IP Trading (iptrading.com.au) is an authorised Australian reseller of Opengear products. The OM2224-24E-10G is available for purchase with fast shipping and expert pre- and post-sales support across Australia.

Q: Can the Foundation Support term be extended beyond 1 year?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, with a maximum coverage period of up to 7 years. Co-terming with Lighthouse subscriptions and hardware warranties is also available. Contact IP Trading to discuss extended support options.

Datasheet

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