OPENGEAR OM2224-24E-10G-DDC-LSP | Operations Manager 24-Port Serial + 24x1GbE Switch, 10GbE SFP+, x86 4-Core, Docker, TPM 2.0, Dual DC, 1 Yr Foundation Support
OPENGEAR OM2224-24E-10G-DDC-LSP | Operations Manager 24-Port Serial + 24x1GbE Switch, 10GbE SFP+, x86 4-Core, Docker, TPM 2.0, Dual DC, 1 Yr Foundation Support
SKU:OM2224-24E-10G-DDC-LSP
Stock Status: Enquire
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Description
Description
This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues โ including severe outages and DOA units โ receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Features
Features
- NetOps Console Server combining Smart OOBโข out-of-band access with full NetOps automation in a single 1RU appliance
- 24 selectable RS-232 serial ports + 24-port 1GbE integrated switch eliminate the need for a separate access switch
- 10GbE SFP+ uplink delivers high-throughput management connectivity for high-density data centre deployments
- x86 4-core CPU with Docker and Python runtime enables Ansible, containerised apps, and custom NetOps automation
- TPM 2.0 provides hardware-rooted secure boot, protecting firmware and configurations against tampering
- Dual DC power inputs suit telco and data centre DC-rail environments with built-in power redundancy
- Lighthouse Service Portal Enabled (LSP) for centralised, cloud-based management of the full Opengear estate
- 64 GB internal SSD keeps configuration files and software on-site for resilient, autonomous failover
- Open Linux architecture integrates natively with Ansible, Docker, Python, and other standard DevOps toolchains
- 5-year hardware warranty provides long-term asset protection for critical infrastructure
- Includes 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR) โ 8x5 regional live assistance, next-business-day Australian RMA, and firmware updates included
Warranty
Warranty
Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates โ refer to the individual product listing for details
All technical data should be verified on the manufacturer data sheets.
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Technical Specifications
FAQs
Datasheet
Technical Specifications
- Form Factor: 1RU Rackmount
- Serial Ports: 24 x RJ45 RS-232, software selectable straight or rollover pinouts
- Ethernet Switch: 24 x RJ45 1GbE integrated switch
- Management Uplink: 1 x 10GbE SFP+ + 1 x 10/100/1000 Ethernet
- CPU: 1.4 GHz 4-Core x86
- RAM: 8 GB DDR3
- Storage: 64 GB Internal SSD
- USB: 2 x USB 3.0 + 8 x USB 2.0
- Power: Dual DC (no AC power supplies)
- Security: TPM 2.0 โ secure boot and firmware/config tamper protection
- Virtualisation / Automation: Docker support + Python runtime environment
- Management Platform: Lighthouse Service Portal Enabled (LSP)
- OS: Linux-based open architecture
- Max Power Draw: 48W
- Cellular: None
- Hardware Warranty: 5 years
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR)
FAQs
Q: What does the '24E' in OM2224-24E-10G-DDC-LSP mean?
A: The '24E' denotes 24 selectable RJ45 RS-232 serial ports combined with a 24-port integrated 1GbE Ethernet switch โ both in a single 1RU appliance. This eliminates the need for a separate access switch in many deployments.
Q: What does 'DDC' mean in the SKU, and can I use AC power?
A: DDC stands for Dual DC โ the unit ships with two DC power inputs and no AC power supply modules. It is designed for telco and data centre environments that run DC power rails. If you require AC power, a different OM2200 variant with AC power supplies should be selected.
Q: What Foundation Support is included in this listing, and what does it cover?
A: This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR) bundled with the hardware. It provides 8x5 regional business-hours support (MonโFri, 8 AMโ5 PM) across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and 30 minutes via email. Priority 1 (Critical) issues โ such as severe outages or DOA units โ receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the support term.
Q: Can I extend Foundation Support beyond 1 year?
A: Yes. Foundation Support is available in 1-, 3-, and 5-year terms (up to 7 years maximum coverage). Co-terming with Lighthouse subscriptions and hardware warranties is also available. Contact IP Trading to discuss multi-year support options.
Q: Does the OM2224-24E-10G-DDC-LSP support Docker and automation tools like Ansible?
A: Yes. The x86 4-core CPU supports standard Docker containers and a Python runtime environment, enabling NetOps automation workflows. The open Linux architecture is compatible with Ansible, Python scripts, and other standard DevOps toolchains, integrating directly into Opengear's Network Resilience Platform.
Q: Can I purchase this product in Australia through IP Trading, and what are the benefits?
A: Yes. iptrading.com.au is an authorised Australian reseller of Opengear products. Purchasing through IP Trading ensures you receive a locally supported product with next-business-day Australian RMA coverage under Foundation Support, AU-based invoicing, and access to pre-sales technical advice. Visit iptrading.com.au to place your order or request a quote.
Datasheet
This product has a detailed PDF datasheet available. Open PDF datasheet in a new tab .
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