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OPENGEAR

OPENGEAR OM2224-24E-10G-DDC-L | OM2200 24-Port RJ-45 Console Server, 10G Uplinks, Dual DC Power, 1 Yr Foundation Support

OPENGEAR OM2224-24E-10G-DDC-L | OM2200 24-Port RJ-45 Console Server, 10G Uplinks, Dual DC Power, 1 Yr Foundation Support

OM2224-24E-10G-DDC-L

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Description

The Opengear OM2200 OM2224-24E-10G-DDC-L is a 24-port RJ-45 console server purpose-built for out-of-band management in enterprise, data centre, and telco environments. It delivers 24 RJ-45 serial console ports with Ethernet pass-through (24E), dual 10GbE network uplinks for high-availability connectivity, and dual DC power inputs for deployment in DC-powered facilities and edge locations where AC power is unavailable. Running Opengear's Linux-based firmware with integrated Lighthouse compatibility, it provides resilient, always-on access to critical network infrastructure even during primary network outages.

This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8×5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Features

- 24 × RJ-45 serial console ports with Ethernet pass-through for simultaneous serial and Ethernet device access
- Dual 10GbE uplinks deliver high-availability, high-speed primary and secondary OOB management paths
- Dual DC power inputs (DDC) enable deployment in telco and industrial DC-powered environments with built-in power redundancy
- Always-on out-of-band access keeps critical infrastructure manageable even during primary network failures
- Opengear Lighthouse compatible — centralise management of multiple OM2200 units across distributed sites
- Linux-based firmware with SSH, HTTPS, and serial access protocols for secure remote management
- 1 Year Opengear Foundation Support included — 8×5 live technical assistance, next-business-day Australian RMA, and firmware updates

Warranty

Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Datasheet

Technical Specifications

- Model: OM2224-24E-10G-DDC-L
- Series: Opengear OM2200
- Console Ports: 24 × RJ-45 serial ports with Ethernet pass-through (24E)
- Network Uplinks: Dual 10GbE ports for primary and secondary network connectivity
- Power Input: Dual DC power inputs (DDC) — suitable for telco and DC-powered edge environments
- Management: Out-of-band (OOB) console server with integrated Opengear Lighthouse compatibility
- Operating System: Opengear Linux-based firmware with SSH, HTTPS, and serial management
- Form Factor: 1U rackmount
- Deployment: Enterprise data centres, telco edge, and industrial sites requiring DC power
- Bundled Support: 1 Year Opengear Foundation Support — SKU OG-FNTS-OM2200-1YR included in this listing

FAQs

Q: What does the '24E' designation mean on the OM2224-24E?
A: The '24E' indicates that this model features 24 RJ-45 serial console ports with Ethernet pass-through capability, allowing each port to simultaneously carry serial console access and Ethernet connectivity to connected devices.

Q: Why does this model have dual DC power inputs (DDC)?
A: The DDC (Dual DC) power configuration allows the OM2224-24E-10G-DDC-L to be deployed in telco central offices, edge sites, and industrial environments where DC power feeds (typically -48V DC) are standard and AC power is unavailable. Dual inputs provide power redundancy.

Q: What are the 10G uplinks used for?
A: The dual 10GbE network uplinks provide high-speed primary and secondary network connections for the console server itself, enabling high-availability out-of-band management paths and faster communication in dense data centre environments.

Q: What does the included Foundation Support (OG-FNTS-OM2200-1YR) cover?
A: Foundation Support provides 8×5 regional technical assistance (Mon–Fri, 8 AM–5 PM) across APAC, Americas, and EMEA via phone, email, and support portal. Portal response is up to 15 minutes; email up to 30 minutes. Priority 1 (critical/DOA) issues receive next-business-day RMA replacement in Australia and within 4 days internationally. Firmware and software updates are included throughout the term, with a 95% SLA compliance target.

Q: Can I extend Foundation Support beyond the first year?
A: Yes. Foundation Support is available in 1-, 3-, and 5-year terms, with a maximum of 7 years of total coverage. Co-terming with Opengear Lighthouse subscriptions and hardware warranties is also supported.

Q: Can I purchase this product in Australia through IP Trading?
A: Absolutely. IP Trading (iptrading.com.au) is an authorised Australian IT hardware reseller. This OM2224-24E-10G-DDC-L bundle — including 1 Year Foundation Support — is available for order now, with local Australian support and fulfilment.

Datasheet

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