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OPENGEAR

OPENGEAR OM2224-24E-10G-DDC | 24-Port Serial Console Server, 24x GbE, 10GbE Uplink, 8G RAM, 64G Flash, Dual DC, 1 Yr Foundation Support

OPENGEAR OM2224-24E-10G-DDC | 24-Port Serial Console Server, 24x GbE, 10GbE Uplink, 8G RAM, 64G Flash, Dual DC, 1 Yr Foundation Support

OM2224-24E-10G-DDC

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Description

The Opengear OM2224-24E-10G-DDC is a 1U rackmount out-of-band console server delivering 24 RS-232 serial ports and 24 Gigabit Ethernet ports for centralised management of network infrastructure. Powered by an 8 GB RAM and 64 GB Flash platform, it features a 10GbE uplink for high-speed management network connectivity and dual DC power inputs for resilient deployment in DC-powered environments such as telco, data centre, and industrial sites. This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), bundled with the hardware as a single SKU.

This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Features

- 24 RS-232 serial ports enable simultaneous console access to a full rack of network devices for out-of-band management
- 24 x GbE Ethernet ports provide high-density in-band management network connectivity
- 10GbE uplink ensures high-throughput management traffic even in demanding data centre environments
- 8 GB RAM and 64 GB Flash deliver the processing headroom and local storage for automation scripts, configuration backups, and extended logging
- Dual DC power inputs provide power redundancy for telco, carrier, and DC-powered critical infrastructure deployments
- Compatible with Opengear Lighthouse for centralised, policy-driven out-of-band management across distributed sites
- Supports NetOps automation workflows including Zero Touch Provisioning (ZTP) and configuration rollback
- Included Foundation Support (OG-FNTS-OM2200-1YR) provides 8x5 APAC live assistance, next-business-day Australian RMA, firmware updates, and 95% SLA compliance for 1 year

Warranty

Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Datasheet

Technical Specifications

- Serial Ports: 24 x RS-232 (RJ45)
- Ethernet Ports: 24 x 10/100/1000Base-T (GbE)
- Uplink: 1 x 10GbE
- RAM: 8 GB
- Flash Storage: 64 GB
- Power Input: Dual DC (DDC)
- Form Factor: 1U Rackmount
- Series: Opengear OM2200
- Management: Out-of-band / Cellular-ready via Opengear Lighthouse
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR)

FAQs

Q: What does the 1 Year Foundation Support included with this listing cover?
A: Foundation Support provides 8x5 regional technical assistance (8 AM–5 PM Mon–Fri) across APAC, Americas, and EMEA via phone, email, and support portal. Initial response is up to 15 minutes via portal and up to 30 minutes via email. Critical (Priority 1) issues such as severe outages or DOA units receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are also included throughout the 1-year term, with a 95% SLA compliance target.

Q: What is a DDC (Dual DC) power configuration and why does it matter?
A: DDC refers to dual DC power inputs, allowing the OM2224-24E-10G-DDC to be powered from two independent DC sources simultaneously. This provides power redundancy, which is critical in telco central offices, data centres, and industrial environments where AC power may not be available or where maximum uptime is required.

Q: What is the OM2200 series used for?
A: The Opengear OM2200 series is an enterprise-grade out-of-band management (OOBM) platform. It provides secure console access to routers, switches, servers, and other network devices via serial and Ethernet ports, allowing network engineers to manage and recover infrastructure even when the primary network is down.

Q: Can the OM2224-24E-10G-DDC be managed centrally alongside other Opengear devices?
A: Yes. The OM2224-24E-10G-DDC is fully compatible with Opengear Lighthouse, which provides centralised management, automation, and monitoring across multiple Opengear appliances from a single interface. Lighthouse subscriptions can be co-termed with Foundation Support.

Q: Can I extend Foundation Support beyond the initial 1-year term?
A: Yes. Foundation Support is available in 1, 3, and 5-year terms with a maximum of 7 years of total coverage. You can co-term support renewals with Lighthouse subscriptions and hardware warranties for simplified contract management.

Datasheet

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