OPENGEAR OM2216-LSP | 16-Port Selectable Serial NetOps Console Server, x86 4-Core, 8GB RAM, 64GB SSD, Dual AC, 1 Yr Foundation Support
OPENGEAR OM2216-LSP | 16-Port Selectable Serial NetOps Console Server, x86 4-Core, 8GB RAM, 64GB SSD, Dual AC, 1 Yr Foundation Support
SKU:OM2216-LSP
Stock Status: Enquire
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Description
Description
This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Features
Features
- 16 software-selectable RS-232 serial ports with straight or rollover pinout for flexible out-of-band console management
- x86 4-core CPU supports Docker containers, Python runtime, and Ansible for full NetOps automation on-device
- TPM 2.0 secure boot protects against firmware and configuration tampering
- 64GB internal SSD stores configuration files and software locally for resilient, autonomous operation
- 2 x 1GbE Ethernet/SFP fibre auto-media ports provide flexible, high-availability network connectivity
- Dual AC power supply delivers hardware-level redundancy for mission-critical deployments
- Lighthouse Service Portal enabled — centralised management, monitoring, and orchestration across all sites
- Smart Out-of-Band management with automated port discovery and VLAN support via Opengear Network Resilience Platform
- Open Linux-based architecture allows extensible, customisable network operations workflows
- Includes 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR): 8x5 regional live support, next-business-day Australian RMA, firmware updates, and 95% SLA compliance
Warranty
Warranty
Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details
All technical data should be verified on the manufacturer data sheets.
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Technical Specifications
FAQs
Datasheet
Technical Specifications
- Form Factor: 1U Rackmount
- Serial Ports: 16 x RJ45 RS-232 software-selectable straight or rollover pinout console management ports
- CPU: x86 4-core processor
- RAM: 8GB
- Storage: 64GB internal SSD
- Network Ports: 2 x 10/100/1000 Ethernet/SFP fibre auto-media ports (1GbE)
- Local Console: 1 x micro USB 2.0 console port + 1 x RJ45 serial (straight pinout)
- USB: 2 x USB 3.0 host ports + 8 x USB 2.0 ports for device console management
- Security: TPM 2.0 (secure boot)
- Power: Dual AC, C14 power cord
- Cellular: None
- Software: Lighthouse Service Portal enabled; Docker, Python, and Ansible supported
- Operating System: Linux (open architecture)
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR)
FAQs
Q: What does the included 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR) cover?
A: Foundation Support provides 8x5 regional technical assistance (8 AM–5 PM Mon–Fri) across APAC, Americas, and EMEA via phone, email, and portal. Initial response is up to 15 minutes via portal and up to 30 minutes via email. Priority 1 (Critical) issues — including severe outages and DOA units — qualify for next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Q: Can I extend Foundation Support beyond the included 1 year?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, with a maximum coverage period of up to 7 years. Co-terming with Lighthouse subscriptions and hardware warranties is also supported. Contact IP Trading to discuss multi-year support options.
Q: What are the 16 serial ports on the OM2216-LSP used for?
A: The 16 RJ45 RS-232 ports are software-selectable for either straight or rollover pinout, allowing direct out-of-band console management connections to routers, switches, servers, and other network devices — without relying on the primary production network.
Q: Does the OM2216-LSP support automation and DevOps tooling?
A: Yes. The x86 4-core platform supports Docker containers, a Python runtime, and Ansible, enabling teams to deploy custom NetOps automation scripts and containerised applications directly on the device.
Q: What is the Opengear Lighthouse Service Portal and is it included?
A: Lighthouse is Opengear's centralised cloud-based management platform that provides visibility, automation, and orchestration across all deployed Operations Manager appliances. The OM2216-LSP is Lighthouse Service Portal enabled — note that Lighthouse subscriptions are licensed separately; consult IP Trading for bundle pricing.
Datasheet
This product has a detailed PDF datasheet available. Open PDF datasheet in a new tab .
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