OPENGEAR OM2216-L-LSP | 16-Port NetOps Console Server, 4G LTE-A Pro, TPM 2.0, LSP, 1 Yr Foundation Support
OPENGEAR OM2216-L-LSP | 16-Port NetOps Console Server, 4G LTE-A Pro, TPM 2.0, LSP, 1 Yr Foundation Support
SKU:OM2216-L-LSP
Stock Status: Enquire
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Description
Description
This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues โ including severe outages and DOA units โ receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Features
Features
- 16 software-selectable RS-232 serial ports with straight or rollover pinout flexibility for diverse device cabling
- Smart Out-of-Band (SmartOOB) management with an independent, secure management plane โ maintain access even during production network outages
- 4G LTE-A Pro Global (Cat-12) cellular provides resilient out-of-band failover connectivity
- Lighthouse Service Portal (LSP) pre-enabled for zero-touch call-home and automatic centralised management enrollment
- NetOps automation via Docker, Python, and Ansible on an open Linux architecture
- TPM 2.0 secure boot protects against firmware and configuration tampering
- 64GB internal SSD keeps configuration files and software on-site for fast recovery
- Dual AC redundant power supply ensures continuous high-availability operation
- x86 4-core CPU with 8GB RAM delivers the compute headroom needed for demanding automation workloads
- Includes 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR) โ 8x5 live assistance, next-business-day Australian RMA, and firmware updates throughout the support term
Warranty
Warranty
Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates โ refer to the individual product listing for details
All technical data should be verified on the manufacturer data sheets.
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Technical Specifications
FAQs
Datasheet
Technical Specifications
- Serial Ports: 16 x RJ45 RS-232 software-selectable straight or rollover pinout console management ports
- CPU: x86 4-core processor
- RAM: 8GB
- Storage: 64GB internal SSD flash
- Network Ports: 2 x 10/100/1000 Ethernet/SFP Fibre auto-media ports (1GbE chassis)
- Local Console: 1 x micro USB 2.0 + 1 x RJ45 serial (straight pinout)
- Cellular: 4G LTE-A Pro Global (Cat-12) out-of-band failover
- Security: TPM 2.0 secure boot chip
- Power Supply: Dual AC redundant with C14 power cord
- Serial Port Speed: 50 to 230,400 bps
- Form Factor: 1U rack-mountable
- Operating System: Linux (open architecture)
- Automation: Docker container support, Python runtime, Ansible compatible
- Management: Lighthouse Service Portal (LSP) Enabled โ zero-touch call-home and auto-enrollment
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR)
FAQs
Q: What does the bundled Opengear Foundation Support (OG-FNTS-OM2200-1YR) cover?
A: Foundation Support provides 8x5 regional live technical assistance (8 AMโ5 PM MonโFri) across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and up to 30 minutes via email. Priority 1 (Critical) issues โ such as severe outages or DOA units โ qualify for next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Q: Can I extend Foundation Support beyond 1 year?
A: Yes. Foundation Support is available in 1-, 3-, and 5-year terms, with a maximum of 7 years of total coverage. Co-terming with Lighthouse subscriptions and hardware warranties is also supported.
Q: What is Lighthouse Service Portal (LSP) and why does the -LSP suffix matter?
A: The -LSP suffix indicates the unit is pre-enabled for Lighthouse Service Portal. This allows zero-touch call-home and automatic enrollment into Opengear's Lighthouse centralised management platform without manual on-site configuration, dramatically reducing deployment time across distributed sites.
Q: How does the 4G LTE-A Pro cellular module work for out-of-band management?
A: The integrated 4G LTE-A Pro Global (Cat-12) cellular modem provides an independent secondary management path. If the primary network connection fails, the OM2216-L-LSP automatically fails over to the cellular link, allowing NOC teams to access and remediate devices without dispatching on-site staff.
Q: Can I run custom scripts or third-party tools on this device?
A: Yes. The OM2216-L-LSP runs an open Linux OS with Docker container support, a Python runtime environment, and Ansible compatibility. Teams can deploy custom automation workflows, monitoring agents, or third-party integrations directly on the device.
Q: How do I purchase the OM2216-L-LSP in Australia?
A: IP Trading (iptrading.com.au) is an authorised Australian reseller of Opengear products. You can order online or contact the IP Trading team directly for volume pricing, pre-sales advice, and local fulfilment. This listing ships within Australia with local post-sales support.
Datasheet
This product has a detailed PDF datasheet available. Open PDF datasheet in a new tab .
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