OPENGEAR OM2216-L | 16-Port Selectable Serial Console Server, x86 Quad-Core, 1U Rack, 1 Yr Foundation Support

Q: What does the '-L' suffix mean on the OM2216-L?
A: The '-L' designation on the OM2216-L indicates a specific hardware variant within the OM2200 series — typically referring to a configuration with a particular power or connectivity option. Contact IP Trading if you need clarification on which variant best suits your deployment.

Q: What is Foundation Support and what does it cover?
A: Foundation Support (OG-FNTS-OM2200-1YR) is Opengear's base-tier support plan included with this listing. It provides 8x5 regional technical assistance across APAC, Americas, and EMEA via phone, email, and portal. Initial response is up to 15 minutes via portal and 30 minutes via email. Priority 1 (Critical) issues such as severe outages or DOA hardware receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are also included throughout the support term.

Q: Can I extend Foundation Support beyond 1 year?
A: Yes. Foundation Support is available in 1, 3, and 5-year terms, with coverage of up to 7 years maximum. You can also co-term support with Lighthouse subscriptions and hardware warranties. Contact IP Trading to discuss multi-year support options.

Q: How many serial ports does the OM2216-L have, and what standards are supported?
A: The OM2216-L features 16 selectable serial ports that support RS-232, RS-422, and RS-485 signalling standards, making it compatible with a wide range of network devices including routers, switches, servers, and industrial equipment.

Q: Can I buy the OM2216-L in Australia from IP Trading?
A: Yes. IP Trading (iptrading.com.au) is an authorised Australian reseller of Opengear products. The OM2216-L with 1 Year Foundation Support is in stock and ready to ship, ensuring fast local dispatch and access to Opengear's APAC-region support team.

Q: Is the OM2216-L compatible with Opengear Lighthouse?
A: Yes. The OM2216-L is fully compatible with Opengear Lighthouse, Opengear's centralised management platform for fleet-wide configuration, monitoring, and automation of console servers across distributed sites.