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OPENGEAR

OPENGEAR OM2216-L | 16-Port Selectable Serial Console Server, x86 Quad-Core, 1U Rack, 1 Yr Foundation Support

OPENGEAR OM2216-L | 16-Port Selectable Serial Console Server, x86 Quad-Core, 1U Rack, 1 Yr Foundation Support

OM2216-L

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Description

The Opengear OM2216-L is a 1U rack-mount console server from the OM2200 series, delivering 16 selectable serial ports (RS-232/RS-422/RS-485) powered by an x86 quad-core processor for high-performance out-of-band management of network infrastructure. Designed for enterprise data centres and remote sites, it supports dual Gigabit Ethernet, USB 3.0 ports, and optional cellular or Wi-Fi connectivity, enabling resilient access to critical devices even when the primary network is down.

This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Features

- 16 selectable serial ports (RS-232/RS-422/RS-485) for versatile device connectivity
- x86 quad-core processor enables high-throughput, low-latency out-of-band management
- Dual Gigabit Ethernet for network redundancy and resilient primary/secondary connectivity
- Optional LTE cellular and Wi-Fi expansion for truly resilient out-of-band access paths
- Compatible with Opengear Lighthouse for centralised, fleet-wide management and automation
- 1U rack-mount form factor fits standard 19-inch data centre and branch office racks
- Includes 1 Year Foundation Support (OG-FNTS-OM2200-1YR): 8x5 regional live assistance, next-business-day RMA in Australia, firmware updates, and 95% SLA compliance

Warranty

Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Datasheet

Technical Specifications

- Serial Ports: 16 x selectable RS-232/RS-422/RS-485
- Processor: x86 quad-core (4-core)
- Form Factor: 1U rack-mount
- Network Interfaces: Dual Gigabit Ethernet (RJ-45)
- USB: USB 3.0 ports for local console or storage
- Out-of-Band Access: Supports cellular (LTE) and Wi-Fi expansion options
- Operating System: Opengear firmware (Linux-based) with Lighthouse compatibility
- Management: SSH, HTTPS, REST API, SNMP
- Power: Dual DC or AC power input options
- Mounting: 1U rack-mount, standard 19-inch rack
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR) included

FAQs

Q: What does the '-L' suffix mean on the OM2216-L?
A: The '-L' designation on the OM2216-L indicates a specific hardware variant within the OM2200 series — typically referring to a configuration with a particular power or connectivity option. Contact IP Trading if you need clarification on which variant best suits your deployment.

Q: What is Foundation Support and what does it cover?
A: Foundation Support (OG-FNTS-OM2200-1YR) is Opengear's base-tier support plan included with this listing. It provides 8x5 regional technical assistance across APAC, Americas, and EMEA via phone, email, and portal. Initial response is up to 15 minutes via portal and 30 minutes via email. Priority 1 (Critical) issues such as severe outages or DOA hardware receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are also included throughout the support term.

Q: Can I extend Foundation Support beyond 1 year?
A: Yes. Foundation Support is available in 1, 3, and 5-year terms, with coverage of up to 7 years maximum. You can also co-term support with Lighthouse subscriptions and hardware warranties. Contact IP Trading to discuss multi-year support options.

Q: How many serial ports does the OM2216-L have, and what standards are supported?
A: The OM2216-L features 16 selectable serial ports that support RS-232, RS-422, and RS-485 signalling standards, making it compatible with a wide range of network devices including routers, switches, servers, and industrial equipment.

Q: Is the OM2216-L compatible with Opengear Lighthouse?
A: Yes. The OM2216-L is fully compatible with Opengear Lighthouse, Opengear's centralised management platform for fleet-wide configuration, monitoring, and automation of console servers across distributed sites.

Datasheet

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