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OPENGEAR

OPENGEAR OM2216-DDC | Operations Manager 16-Port Selectable Serial, Dual DC PSU, 1 Yr Foundation Support

OPENGEAR OM2216-DDC | Operations Manager 16-Port Selectable Serial, Dual DC PSU, 1 Yr Foundation Support

OM2216-DDC

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Description

The Opengear OM2216-DDC is a 1U rackmount Operations Manager delivering 16 software-selectable RJ45 RS-232 serial console ports, an x86 4-core CPU, 8GB RAM, and 64GB SSD storage — purpose-built for data centres and high-density environments that demand a separate, secure out-of-band management plane with full NetOps automation capabilities. The Dual DC (DDC) power supply provides power redundancy via screw-in DC terminals, while TPM 2.0 secure boot, Docker container support, and native compatibility with Ansible and Python make it a robust foundation for automated Day-One provisioning and ongoing network resilience. This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as part of this SKU.

This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Features

- SmartOOB™ console server with NetOps automation — provides a dedicated, secure out-of-band management plane independent of the production network
- 16 software-selectable serial ports — switch between straight and rollover pinout in software, eliminating the need for physical adapter cables
- x86 4-core CPU with Docker and Python support — run standard containers and automation scripts natively on the device
- Dual DC (DDC) power supply — screw-in DC terminals deliver power redundancy for data centre and industrial deployments
- TPM 2.0 secure boot — protects against firmware and configuration tampering at the hardware level
- 64GB internal SSD — stores configuration, software, and logs on-site without relying on external media
- Manageable via Opengear Lighthouse — centralise monitoring and orchestration across multiple devices from a single pane of glass
- Compatible with Ansible, Docker, and Python — integrates into existing DevOps and NetOps toolchains without additional middleware
- 5-year hardware warranty — long-term hardware assurance backed by Opengear
- Includes 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR) — 8x5 regional live support, next-business-day Australian RMA, and ongoing firmware updates included with this listing

Warranty

Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Datasheet

Technical Specifications

- Form Factor: 1U Rackmount
- Serial Ports: 16 x RJ45 RS-232 software-selectable straight or rollover pinout console management ports
- CPU: x86 4-core processor
- RAM: 8GB
- Storage: 64GB SSD
- Network Ports: 2 x 10/100/1000 Ethernet/SFP Fibre auto-media ports (1GbE)
- Local Console: 1 x micro USB 2.0 console port + 1 x RJ45 Serial (straight pinout)
- USB Ports: 2 x USB 3.0 host ports + 8 x USB 2.0 ports for device console management
- Serial Speed: 50 to 230,400 bps
- Security: TPM 2.0 secure boot
- Containerisation: Docker support
- Power Supply: Dual DC (DDC) with screw-in DC terminals (12V DC input)
- Cellular: None (non-L variant — no built-in LTE)
- Operating System: Linux (open architecture)
- Hardware Warranty: 5 Years
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR)

FAQs

Q: What does the 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR) included in this listing cover?
A: Foundation Support provides 8x5 regional business-hours assistance (8 AM–5 PM Mon–Fri) across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and up to 30 minutes via email. Priority 1 (Critical) issues — such as severe outages or DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Q: Can I extend Foundation Support beyond the included 1 year?
A: Yes. Foundation Support is available in 1, 3, and 5-year terms, up to a maximum of 7 years of total coverage. Co-terming with Opengear Lighthouse subscriptions and hardware warranties is also available. Contact iptrading.com.au for renewal and multi-year pricing.

Q: What is the difference between the OM2216-DDC and other OM2216 variants?
A: The DDC designation indicates a Dual DC power supply with screw-in DC terminals (12V input), providing power redundancy without relying on AC mains. This makes it well suited to data centres and industrial environments with existing DC power infrastructure. Non-DDC variants use standard AC power supplies, and the -L variants add built-in LTE cellular for out-of-band failover.

Q: What are software-selectable serial ports and why do they matter?
A: All 16 RJ45 serial ports on the OM2216-DDC can be configured in software to use either straight or rollover pinout, eliminating the need for physical adapter cables when connecting to different vendors' console ports. This reduces cabling complexity and speeds up deployment in mixed-vendor environments.

Q: Can I purchase the OM2216-DDC in Australia, and what are the buying options?
A: Yes. IP Trading (iptrading.com.au) is an Australian B2B IT hardware specialist supplying Opengear products locally. You can purchase online or contact the team directly for volume pricing, project quotes, or multi-year support bundles. Australian businesses benefit from GST-inclusive pricing and next-business-day RMA support under Foundation Support.

Q: Does the OM2216-DDC support automation tools like Ansible, Python, or Docker?
A: Yes. The OM2216-DDC runs a Linux-based open architecture with an x86 4-core CPU, enabling native support for Docker containers, a Python runtime environment, and standard DevOps tools including Ansible. This allows teams to automate Day-One provisioning and ongoing NetOps workflows directly on the device.

Datasheet

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