OPENGEAR OM2216-DDC-L-LSP | OM2200 16-Port Console Server, x86 4-Core, 8G RAM, 4G LTE-A Pro, DDC, 1 Yr Foundation Support
OPENGEAR OM2216-DDC-L-LSP | OM2200 16-Port Console Server, x86 4-Core, 8G RAM, 4G LTE-A Pro, DDC, 1 Yr Foundation Support
SKU:OM2216-DDC-L-LSP
Stock Status: Enquire
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Description
Description
This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues โ including severe outages and DOA units โ receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Features
Features
- 16 selectable serial ports (RS-232/422/485) for flexible console connectivity to any serial device
- x86 quad-core CPU with 8 GB RAM and 64 GB SSD โ handles demanding automation and containerised workloads
- Docker support enables on-box deployment of custom applications and network automation scripts
- 4G LTE-A Pro Global modem provides robust cellular out-of-band failover for always-on management access
- TPM 2.0 ensures hardware-level security for cryptographic operations and secure boot
- Dual DC power inputs deliver redundant power for telco, industrial, and edge deployments
- Lighthouse Service Portal (LSP) enabled for centralised, cloud-hosted management at scale
- 1 Year Opengear Foundation Support included โ 8x5 regional assistance, next-business-day RMA in Australia, and firmware updates throughout the term
Warranty
Warranty
Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates โ refer to the individual product listing for details
All technical data should be verified on the manufacturer data sheets.
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Technical Specifications
FAQs
Datasheet
Technical Specifications
- Serial Ports: 16 x selectable (RS-232/RS-422/RS-485) serial ports
- CPU: x86 quad-core processor
- RAM: 8 GB
- Storage: 64 GB SSD
- Network: 1 x GbE copper port with SFP combo
- Cellular: 4G LTE-A Pro Global modem (Dual DC failover)
- Power Input: Dual DC inputs
- Docker Support: Yes โ containerised application hosting
- Security: TPM 2.0 hardware trusted platform module
- Management: Lighthouse Service Portal (LSP) enabled
- Out-of-Band Management: Yes โ independent management plane
- Form Factor: 1U rack-mount
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR)
FAQs
Q: What does the '16 selectable serial ports' mean on the OM2216-DDC-L-LSP?
A: Each of the 16 serial ports can be individually configured for RS-232, RS-422, or RS-485 signalling, giving you full flexibility to connect a wide range of serial console devices โ including routers, switches, servers, PDUs, and industrial equipment โ without needing external adapters.
Q: What is the Lighthouse Service Portal (LSP) and why does it matter?
A: Lighthouse is Opengear's centralised cloud-hosted management platform. The LSP-enabled variant of this unit is pre-configured for integration with Lighthouse, allowing you to manage hundreds of remote console servers from a single pane of glass โ including zero-touch provisioning, secure access, and alerting.
Q: What does the included Foundation Support (OG-FNTS-OM2200-1YR) cover?
A: Foundation Support provides 8x5 regional technical assistance across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and 30 minutes via email. Priority 1 (Critical) issues โ such as severe outages or DOA units โ receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are also included throughout the 1-year term, with a 95% SLA compliance target.
Q: Can I extend Foundation Support beyond the included 1-year term?
A: Yes. Opengear Foundation Support is available in 1-, 3-, and 5-year terms, with maximum coverage of up to 7 years. Co-terming with Lighthouse subscriptions and hardware warranties is also available to align renewal dates.
Q: Why does this OM2216 include dual DC inputs?
A: Dual DC power inputs (DDC) provide redundant power for deployment in environments where only DC power is available โ such as telco edge sites, industrial facilities, and remote data centres โ ensuring continuous operation even if one power source fails.
Q: Can I purchase this unit in Australia through IP Trading, and is it genuine Opengear hardware?
A: Yes. iptrading.com.au is an authorised Australian reseller of Opengear products. All units are genuine, new-in-box Opengear hardware sourced through legitimate distribution channels, and the bundled Foundation Support is registered directly with Opengear for your protection.
Datasheet
This product has a detailed PDF datasheet available. Open PDF datasheet in a new tab .
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