OPENGEAR OM2216-DDC-L | 16-Port Selectable Serial Console Server, x86 4-Core, Dual DC, 1 Yr Foundation Support
OPENGEAR OM2216-DDC-L | 16-Port Selectable Serial Console Server, x86 4-Core, Dual DC, 1 Yr Foundation Support
SKU:OM2216-DDC-L
Stock Status: Enquire
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Description
Description
This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Features
Features
- 16 x RJ45 RS-232 software-selectable serial ports — switch between straight and rollover pinout per port without physical adaptors
- x86 4-core CPU with Docker and Python support enables on-box NetOps automation using Ansible, custom scripts, and container workloads
- TPM 2.0 secure boot protects against firmware and configuration tampering for a trustworthy out-of-band management plane
- Dual DC power supply with auto failover ensures continuous availability in data centre and high-density deployments
- 64 GB internal SSD stores configuration and software files locally — no dependency on external storage
- Two 1GbE copper/SFP combo uplinks provide flexible network connectivity over copper or fibre
- Lighthouse Service Portal enabled (-L suffix) for centralised, cloud-based management of distributed Opengear deployments
- Linux open architecture supports smart OOB features including automated port discovery and VLAN support
- Integrated into Opengear's Network Resilience Platform — creates a separate, secure management plane independent of the production network
- 1 Year Foundation Support (OG-FNTS-OM2200-1YR) included — 8x5 regional live support, next-business-day RMA (AU), firmware updates, and 95% SLA compliance
Warranty
Warranty
Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details
All technical data should be verified on the manufacturer data sheets.
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Technical Specifications
FAQs
Datasheet
Technical Specifications
- Serial Ports: 16 x RJ45 RS-232 software-selectable straight or rollover pinout console management ports
- CPU: x86 4-core processor
- RAM: 8 GB
- Storage: 64 GB internal SSD
- Network Uplinks: 2 x 10/100/1000BASE-T Ethernet / SFP fibre combo ports (1GbE with SFP)
- Local Console: 1 x RJ45 serial console + 1 x micro-USB serial console
- Security: TPM 2.0 secure boot
- Power: Dual DC power supply with screw-in DC terminals and auto failover
- Cellular: None (non-cellular DDC model)
- Form Factor: 1U rackmount
- Lighthouse Service Portal: Enabled (-L suffix)
- Operating System: Linux (open architecture)
- Automation: Docker containers, Python runtime, Ansible supported natively
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR) — 8x5 regional, next-business-day RMA (AU), firmware updates included
- Hardware Warranty: Activated upon product registration at opengear.com/product-registration
FAQs
Q: What does the included Foundation Support (OG-FNTS-OM2200-1YR) cover?
A: Foundation Support provides 8x5 regional live technical assistance across APAC, Americas, and EMEA via phone, email, and portal. Initial response is up to 15 minutes via portal and up to 30 minutes via email. Priority 1 (Critical) issues — severe outages or DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the 1-year term, with a 95% SLA compliance target.
Q: Can I extend Foundation Support beyond 1 year?
A: Yes. Foundation Support is available in 1, 3, and 5-year terms, with a maximum coverage period of 7 years. Co-terming with Lighthouse subscriptions and hardware warranties is also supported. Contact IP Trading to discuss multi-year options.
Q: What are the serial port capabilities of the OM2216-DDC-L?
A: The unit provides 16 x RJ45 RS-232 serial ports, each software-selectable between straight and rollover pinout. This eliminates the need for physical rollover cables or adaptors when connecting to Cisco and other vendor console ports.
Q: Does the OM2216-DDC-L include cellular connectivity?
A: No. The DDC model designation indicates Dual DC power supply without cellular. If you require an integrated cellular modem for out-of-band access over LTE, Opengear offers alternative OM2200 models with cellular. Contact IP Trading to find the right configuration.
Q: Can I run custom scripts or automation tools on this device?
A: Yes. The x86 4-core platform supports Docker containers and a Python runtime environment natively, along with standard DevOps tools including Ansible. This allows teams to deploy NetOps automation, custom scripts, and third-party container workloads directly on the appliance.
Datasheet
This product has a detailed PDF datasheet available. Open PDF datasheet in a new tab .
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