OPENGEAR OM2216 | 16-Port NetOps Console Server, x86 4-Core, Smart OOB, 1 Yr Foundation Support
OPENGEAR OM2216 | 16-Port NetOps Console Server, x86 4-Core, Smart OOB, 1 Yr Foundation Support
SKU:OM2216
Stock Status: Enquire
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Description
Description
This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM2200-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Features
Features
- 16 x RJ45 RS-232 software-selectable serial ports (straight or rollover pinout) for flexible console cabling
- x86 4-core CPU with Docker and Python runtime — run automation scripts and NetOps containers natively on-device
- Embedded TPM 2.0 Secure Boot protects against firmware and configuration tampering
- 64 GB internal SSD stores configuration and software files locally for resilient out-of-band operations
- Dual AC power supply delivers high availability for mission-critical management infrastructure
- Smart OOB with automated port discovery and VLAN support provides a separate, secure management plane
- Open Linux architecture with Ansible, Docker, and Python support for standard DevOps workflows
- Centrally managed via Opengear Lighthouse — ideal for multi-site and high-density data centre environments
- Lighthouse Service Portal enabled for unified visibility and control across distributed deployments
- Includes 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR) — 8x5 regional assistance, next-business-day RMA in Australia, firmware updates, and 95% SLA compliance
Warranty
Warranty
Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates — refer to the individual product listing for details
All technical data should be verified on the manufacturer data sheets.
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Technical Specifications
FAQs
Datasheet
Technical Specifications
- Serial Ports: 16 x RJ45 RS-232, software-selectable straight or rollover pinout
- CPU: x86 4-core processor
- RAM: 8 GB
- Storage: 64 GB internal SSD
- Network Ports: 2 x 10/100/1000 Ethernet / SFP Fibre (1GbE platform)
- USB: 8 x USB 2.0 + 2 x USB 3.0
- Security: Embedded TPM 2.0 Secure Boot
- Power: Dual AC power supply
- Form Factor: 1U rack-mountable
- Operating System: Linux (open architecture)
- Automation: Docker and Python runtime support
- Cellular: None (base model — cellular available on OM2216-L variant)
- Management: Lighthouse Service Portal enabled
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM2200-1YR)
FAQs
Q: What is included in the 1 Year Opengear Foundation Support bundled with this listing?
A: This listing includes OG-FNTS-OM2200-1YR — 1 Year of Opengear Foundation Support. It covers 8x5 regional business hours (8 AM–5 PM Mon–Fri) across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and up to 30 minutes via email. Priority 1 (Critical) issues including DOA units receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Q: Can Foundation Support be extended beyond 1 year?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, with a maximum coverage period of up to 7 years. Co-terming with Lighthouse subscriptions and hardware warranties is also available. Contact iptrading.com.au to discuss multi-year support options.
Q: What is the difference between the OM2216 and the OM2216-L or OM2216-10G variants?
A: The OM2216 is the base model featuring 1GbE network ports and no cellular connectivity. The OM2216-L adds cellular capability for out-of-band access over mobile networks, while the OM2216-10G is optimised for 10GbE network environments. Choose the OM2216 for standard 1GbE data centre deployments.
Q: Does the OM2216 support automation and DevOps tooling?
A: Yes. The x86 4-core CPU supports Docker containers and a Python runtime environment, enabling integration with standard DevOps and NetOps automation tools including Ansible, Docker, and Python scripts directly on the device.
Q: How do I manage multiple OM2216 units across distributed sites?
A: The OM2216 is Lighthouse Service Portal enabled and integrates with Opengear's Lighthouse software for centralised management of multiple units across data centres, branch offices, and remote sites from a single interface.
Q: Can I purchase the OM2216 in Australia through IP Trading?
A: Yes. IP Trading is an Australian-owned and operated IT hardware specialist serving Australian businesses since 2001. The OM2216 with 1 Year Foundation Support is available to order directly from iptrading.com.au, with local sales and support assistance.
Datasheet
This product has a detailed PDF datasheet available. Open PDF datasheet in a new tab .
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