OPENGEAR OM1304-4E-LSP | OM1300 Operations Manager 4-Port Serial, LSP-Enabled, Fanless, 1 Yr Foundation Support
OPENGEAR OM1304-4E-LSP | OM1300 Operations Manager 4-Port Serial, LSP-Enabled, Fanless, 1 Yr Foundation Support
SKU:OM1304-4E-LSP
Stock Status: Enquire
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Description
Description
This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM1300-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues โ including severe outages and DOA units โ receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Features
Features
- Smart Out-of-Band (OOB) management maintains secure remote access during primary network outages
- Lighthouse Service Portal (LSP) pre-enabled for zero-touch provisioning and centralised multi-site management
- 4x software-selectable RS232 serial ports (X1/X2) provide flexible compatibility with a wide range of connected devices
- Docker and Python on-platform support enables edge automation, custom monitoring tools, and local remediation without additional hardware
- Hardware crypto acceleration delivers up to 2.91x IPsec VPN performance improvement over previous OM1200/2200 generation
- Quad-core ARM Cortex-A53 1.6GHz CPU with 4GB RAM and 32GB flash for responsive, reliable operation
- TPM 2.0 hardware security chip ensures secure boot and hardware-level key storage
- Integrated 4x 1GbE switch and 2x SFP combo ports for versatile network topology support
- Compact fanless design suited to branch offices, retail sites, and space-constrained remote edge locations
- Includes 1 Year Opengear Foundation Support (OG-FNTS-OM1300-1YR) with 8x5 regional assistance, next-business-day RMA in Australia, and firmware updates included
Warranty
Warranty
Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates โ refer to the individual product listing for details
All technical data should be verified on the manufacturer data sheets.
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Technical Specifications
FAQs
Datasheet
Technical Specifications
- Serial Ports: 4x RS232 software-selectable X1/X2 pinout (RJ45)
- Ethernet Ports: 4x 1GbE switched ports
- Combo Ports: 2x 1GbE/SFP combo ports
- USB: 2x USB 3.0 ports
- CPU: ARM Cortex-A53 1.6GHz quad-core
- RAM: 4GB
- Flash Storage: 32GB
- Security: TPM 2.0 hardware security chip
- Container Support: Docker-enabled for on-platform applications
- Automation: Python scripting support
- Lighthouse Service Portal (LSP): Pre-enabled for zero-touch provisioning
- Power Input: Barrel threaded DC jacks
- Included Accessories: 450047 Power Brick and C14 Power Cable
- Form Factor: Compact, fanless
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM1300-1YR)
FAQs
Q: What does the 1 Year Opengear Foundation Support included in this listing cover?
A: Foundation Support (OG-FNTS-OM1300-1YR) provides 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and 30 minutes via email. Priority 1 (Critical) issues โ including severe outages and DOA units โ receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included for the full support term, with a 95% SLA compliance target.
Q: What are the software-selectable serial ports on the OM1304-4E-LSP?
A: The four RJ45 RS232 serial ports support software-selectable X1 or X2 pinout configurations, allowing you to match the port behaviour to the connected device without needing separate adapters or hardware modifications.
Q: What is Lighthouse Service Portal (LSP) pre-activation and why does it matter?
A: LSP pre-activation means the unit is already registered and ready to connect to Opengear's Lighthouse centralised management platform from the moment it is powered on. This enables zero-touch provisioning, so devices can be deployed to remote sites and automatically configured without requiring an on-site technician.
Q: Can I run custom applications or scripts directly on the OM1304-4E-LSP?
A: Yes. The unit supports Docker containers and Python scripting on-platform, allowing you to run monitoring tools, automated remediation scripts, and custom applications directly on the device without additional hardware.
Q: Can I extend support beyond the included 1-year term?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, with maximum coverage up to 7 years. Co-terming with Lighthouse subscriptions and hardware warranties is also available. Contact IP Trading to discuss renewal or extended support options.
Datasheet
This product has a detailed PDF datasheet available. Open PDF datasheet in a new tab .
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