OPENGEAR OM1304-4E-C-LSP | Operations Manager 4-Port RS232, 5G, LSP, 4x GbE Switch, 1 Yr Foundation Support
OPENGEAR OM1304-4E-C-LSP | Operations Manager 4-Port RS232, 5G, LSP, 4x GbE Switch, 1 Yr Foundation Support
SKU:OM1304-4E-C-LSP
Stock Status: Enquire
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Description
Description
This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM1300-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues โ including severe outages and DOA units โ receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Features
Features
- Smart OOBโข out-of-band access combining 4x RS232 serial console ports and an integrated 4-port 1GbE Ethernet switch in a single compact appliance
- Software-selectable RS232 pinout per port โ X1 (Cisco Rolled) or X2 (Cisco Straight) โ eliminating the need for adapters or re-cabling
- Integrated 5G cellular modem with dual nano SIM slots for resilient out-of-band failover connectivity
- Lighthouse Service Portal (LSP) zero-touch enrollment โ factory enabled for automatic provisioning at remote sites
- 2x 1GbE/SFP combo ports supporting copper or fibre uplinks for flexible network integration
- TPM 2.0 for secure boot, firmware integrity, and protection against configuration tampering
- Docker and Python support enabling on-platform automation, scripting, and containerised application execution
- Quad-core ARM Cortex-A53 1.6GHz CPU with up to 2.91x IPsec and 1.57x Python performance vs. prior generation
- Compact, fanless form factor suited to branch, retail, remote, and space-constrained edge deployments
- IPv6 support and automatic network failover for continuous management access during WAN disruptions
- 1 Year Opengear Foundation Support (OG-FNTS-OM1300-1YR) included โ 8x5 regional live assistance, next-business-day RMA in Australia, and ongoing firmware updates
Warranty
Warranty
Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates โ refer to the individual product listing for details
All technical data should be verified on the manufacturer data sheets.
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Technical Specifications
FAQs
Datasheet
Technical Specifications
- Serial Ports: 4x RS232 RJ45 โ X1 (Cisco Rolled) or X2 (Cisco Straight) software-selectable pinout per port
- Switched Ethernet Ports: 4x 1GbE integrated switch ports
- Combo Ports: 2x 1GbE/SFP combo (copper or fibre)
- USB: 2x USB 3.0 host ports
- CPU: ARM Cortex-A53, 1.6GHz quad-core
- Memory: 4GB LPDDR4 RAM
- Storage: 32GB eMMC flash
- Security: TPM 2.0 embedded
- Containerisation: Docker support
- Cellular: Integrated 5G cell modem
- SIM Slots: 2x 4FF nano SIM
- Power: Barrel threaded DC jacks; includes 450047 Power Brick and C14 Power Cable
- Enrollment: Lighthouse Service Portal (LSP) zero-touch call-home, factory enabled
- Form Factor: Compact, fanless desktop/rack-mountable
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM1300-1YR) included
FAQs
Q: What does the included 1 Year Foundation Support (OG-FNTS-OM1300-1YR) cover?
A: Foundation Support provides 8x5 regional live technical assistance across APAC, Americas, and EMEA via phone, email, and the Opengear support portal. Initial response times are up to 15 minutes via portal and up to 30 minutes via email. Priority 1 (Critical) issues โ such as severe outages or DOA units โ are eligible for next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Q: Can I extend Foundation Support beyond 1 year?
A: Yes. Foundation Support is available in 1, 3, and 5-year terms, with coverage extendable up to 7 years maximum. Co-terming with Lighthouse subscriptions and hardware warranties is also supported. Contact IP Trading to discuss multi-year options.
Q: What is the Lighthouse Service Portal (LSP) and why does it matter?
A: LSP is Opengear's zero-touch provisioning feature, factory-enabled on the OM1304-4E-C-LSP. When the device is powered on and connected to the internet, it automatically calls home and enrolls into your Opengear Lighthouse Management instance โ eliminating the need for manual on-site configuration at remote or branch locations.
Q: What cellular connectivity does the OM1304-4E-C-LSP support?
A: The unit features an integrated 5G cellular modem with 2x 4FF nano SIM slots, providing out-of-band failover connectivity when primary WAN links are unavailable โ ideal for edge, branch, retail, and remote sites.
Q: How do I purchase the OM1304-4E-C-LSP in Australia?
A: IP Trading (iptrading.com.au) is an authorised Australian B2B reseller of Opengear hardware. This SKU ships with the 1 Year Foundation Support bundle included. Visit iptrading.com.au or contact our team directly for pricing, volume orders, or multi-year support options.
Q: Does the OM1304-4E-C-LSP support running custom applications or scripts?
A: Yes. The appliance includes Docker and Python support, allowing you to deploy containerised applications, automation scripts, and custom workloads directly on the device โ supported by 4GB LPDDR4 RAM and 32GB eMMC flash storage.
Datasheet
This product has a detailed PDF datasheet available. Open PDF datasheet in a new tab .
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