OPENGEAR OM1304-4E | 4-Port RS232 Operations Manager, 4x GbE, 2x SFP, ARM Quad-Core, 1 Yr Foundation Support
OPENGEAR OM1304-4E | 4-Port RS232 Operations Manager, 4x GbE, 2x SFP, ARM Quad-Core, 1 Yr Foundation Support
SKU:OM1304-4E
Stock Status: Enquire
Couldn't load pickup availability
Description
Description
This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-OM1300-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues โ including severe outages and DOA units โ receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target.
Features
Features
- Smart Out-of-Band (OOB) access delivers always-on remote management independent of the production network
- 4x software-selectable RS232 serial ports (X1 or X2 pinout) for broad compatibility with network and IT devices
- 4x 1GbE switched Ethernet ports plus 2x 1GbE/SFP combo ports for connecting servers, firewalls, and critical equipment
- ARM Cortex-A53 quad-core 1.6GHz with 4GB RAM โ up to 1.57x Python and 2.91x IPsec performance vs OM1200/2200
- Docker and Python runtime support enables on-platform automation and scripted remediation at the edge
- TPM 2.0 hardware security chip for secure boot and cryptographic key management
- Compact, fanless design engineered for branch, retail, and remote site deployments
- Managed centrally via Opengear Lighthouse Management Software for unified visibility across sites
- 1 Year Opengear Foundation Support included: 8x5 APAC/EMEA/Americas assistance, next-business-day Australian RMA, firmware updates, and 95% SLA compliance
Warranty
Warranty
Opengear hardware carries a 5-year manufacturer's warranty from the date of original purchase, covering defects in materials and workmanship under normal use. In the event of a confirmed defect, Opengear will repair or replace the product at no additional charge. Firmware security patches and bug fixes are provided for the duration of the warranty period. Warranty does not cover damage resulting from accident, misuse, abuse, electrical stress, negligence, or unauthorised modification. Some products include 1 Year of Opengear Foundation Support, providing 8x5 regional live assistance via phone, email, and portal, next-business-day RMA replacement in Australia, and ongoing firmware and software updates โ refer to the individual product listing for details
All technical data should be verified on the manufacturer data sheets.
View full details
What's the difference between add to cart, backorder & request a quote?
Add to Cart lets you purchase in-stock products immediately.
Backorder is available for items that are out of stock. Placing a backorder secures your order; contact us to confirm ETA before ordering if you need it urgently.
Request a Quote is for customised pricing, volume-based deals, or orders that need a tailored response.
specs-tabs
Collapsible content
Technical Specifications
FAQs
Datasheet
Technical Specifications
- Serial Ports: 4x RS232, X1 or X2 software-selectable pinout (RJ45)
- Switched Ethernet Ports: 4x 1GbE
- Combo Ports: 2x 1GbE/SFP
- USB: 2x USB 3.0
- CPU: ARM Cortex-A53 Quad-core, 1.6GHz
- RAM: 4GB LPDDR4
- Flash Storage: 32GB
- Security: TPM 2.0
- Virtualisation/Automation: Docker and Python runtime support
- Power: Barrel threaded DC jacks; includes 450047 Power Brick and C14 Power Cable
- Form Factor: Compact, fanless
- Cellular: Not included (available on -C variant)
- Management Software: Compatible with Opengear Lighthouse Management Software
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-OM1300-1YR)
FAQs
Q: What is included in the 1 Year Opengear Foundation Support bundled with this listing?
A: Foundation Support (OG-FNTS-OM1300-1YR) provides 8x5 regional technical assistance across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and 30 minutes via email. Priority 1 (Critical) issues โ including severe outages and DOA units โ receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are also included throughout the support term, with a 95% SLA compliance target.
Q: Can I extend support beyond the included 1 year?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, with a maximum of 7 years of total coverage. Co-terming with Lighthouse subscriptions and hardware warranties is also supported. Contact IP Trading to discuss renewal or extended term options.
Q: What does 'software-selectable RS232 pinout' mean on the OM1304-4E?
A: Each of the 4x RS232 serial ports can be configured in software to use either X1 or X2 pinout, allowing the OM1304-4E to connect directly to a wide range of network devices, servers, and equipment without requiring physical adapters or rollover cables for most deployments.
Q: Does the OM1304-4E include cellular connectivity?
A: No. The OM1304-4E does not include an integrated cellular modem. If built-in cellular out-of-band access is required, consider the -C variant of the OM1300 series. Contact IP Trading for guidance on which model suits your deployment.
Q: Can I run automation scripts or containerised applications on the OM1304-4E?
A: Yes. The OM1304-4E supports Docker container runtime and Python scripting natively on-platform, enabling local automated remediation and scripted workflows without depending on upstream orchestration or a separate compute device.
Datasheet
This product has a detailed PDF datasheet available. Open PDF datasheet in a new tab .
Related Products
-
Vendor:OPENGEAROPENGEAR ACM7008-2-LMP-GLB | ACM7000 Console Server 8-Port, APAC 4G LTE Dual SIM, 2x GbE, 1 Yr Foundation Support
ACM7008-2-LMP-GLB
Stock Status: Enquire
$2,777.18 inc. GST$2,524.71 ex. GSTVendor:OPENGEARThe Opengear ACM7008-2-LMP-GLB is an 8-port console server from the ACM7000 series, designed for out...$2,777.18 inc. GST$2,524.71 ex. GSTStock Status: Enquire
-
Vendor:OPENGEAROPENGEAR OM1304-4E-C | OM1300 Console Server, 4x RS232, 5G Modem, 4x 1GbE, 1 Yr Foundation Support
OM1304-4E-C
Stock Status: Enquire
$3,828.59 inc. GST$3,480.54 ex. GSTVendor:OPENGEARThe Opengear OM1304-4E-C is a compact, carrier-grade console server from the OM1300 series, designed...$3,828.59 inc. GST$3,480.54 ex. GSTStock Status: Enquire
-
Vendor:OPENGEAROPENGEAR ACM7004-5-LMP-GLB | ACM7000 Resilience Gateway, 4-Port GbE Switch, APAC 4G LTE Dual SIM, 1 Yr Foundation Support
ACM7004-5-LMP-GLB
Stock Status: Enquire
$2,852.30 inc. GST$2,593.00 ex. GSTVendor:OPENGEARThe Opengear ACM7004-5-LMP-GLB is a compact ACM7000 Series Resilience Gateway delivering Smart Out-o...$2,852.30 inc. GST$2,593.00 ex. GSTStock Status: Enquire
-
Vendor:OPENGEAROPENGEAR ACM7004-2-LMP-GLB | ACM7000 Resilience Gateway, 4-Port Console Server, APAC 4G LTE Dual SIM, 1 Yr Foundation Support
ACM7004-2-LMP-GLB
Stock Status: Enquire
$2,326.59 inc. GST$2,115.08 ex. GSTVendor:OPENGEARThe Opengear ACM7004-2-LMP-GLB is a 4-port console server and resilience gateway designed for out-of...$2,326.59 inc. GST$2,115.08 ex. GSTStock Status: Enquire
-
Vendor:OPENGEAROPENGEAR 590085 | Rack Tray Mounting Kit for Half-Width Appliances, 1U 19in
590085
Stock Status: Enquire
$309.42 inc. GST$281.29 ex. GSTVendor:OPENGEARThe Opengear 590085 Rack Tray Mounting Kit is a purpose-built mounting accessory that converts a hal...$309.42 inc. GST$281.29 ex. GSTStock Status: Enquire
-
Vendor:OPENGEAROPENGEAR 590054 | OM1200 Rack Mount Kit, 19" Rack Ear & Hardware
590054
Stock Status: Enquire
Request QuoteVendor:OPENGEARThe Opengear OM1200 Rack Mount Kit (590054) provides everything needed to install the OM1200 Operati...Request QuoteStock Status: Enquire
-
Vendor:OPENGEAROPENGEAR 590037 | OM2200 Operations Manager 19-inch Rack Mount Kit
590037
Stock Status: Enquire
$76.79 inc. GST$69.81 ex. GSTVendor:OPENGEARThe Opengear OM2200 Rack Mount Kit (590037) is a purpose-built mounting accessory that secures the O...$76.79 inc. GST$69.81 ex. GSTStock Status: Enquire
-
Vendor:OPENGEAROPENGEAR 590012 | ACM7000 DIN Rail Mount Kit for ACM5000 / ACM5500
590012
Stock Status: Enquire
$71.98 inc. GST$65.44 ex. GSTVendor:OPENGEARThe Opengear 590012 DIN Rail Mount Kit enables secure installation of ACM5000, ACM5500, and ACM7000 ...$71.98 inc. GST$65.44 ex. GSTStock Status: Enquire
Recently Viewed
-
Request for a Quote
Looking for competitive pricing? Submit a request, and our team will provide a tailored quote that fits your needs.
-
Contact Us Directly
Call us NowHave a question or need immediate assistance? Call us for expert advice and real-time support.
-
Contact Us Directly
Contact usHave a question or need immediate assistance? Call us for expert advice and real-time support.

