Frequent Ask Questions
What are the main features of the HPE JG240A 5500-48G-PoE+ EI Switch?
The HPE JG240A 5500-48G-PoE+ EI Switch is equipped with 48 Gigabit Ethernet ports with Power over Ethernet Plus (PoE+), two interface slots, advanced Quality of Service (QoS), and security features for enterprise networking environments.
What type of ports does this switch have?
This switch includes 48 Gigabit Ethernet ports that support PoE+, two interface slots which can be used for additional modules such as 10G Ethernet or additional Gigabit Ethernet ports.
What is PoE+ and why is it important?
Power over Ethernet Plus (PoE+) is a feature that allows the switch to provide power to connected devices over the same Ethernet cabling used for data transmission. This is important for simplifying installations and reducing the need for separate power supplies for devices such as IP cameras, phones, and access points.
Can the HPE JG240A 5500-48G-PoE+ EI Switch be stacked?
Yes, this switch supports stacking. Stacking allows multiple switches to be interconnected and managed as a single entity, providing greater scalability and simplifying network management.
What management options are available for this switch?
The HPE JG240A 5500-48G-PoE+ EI Switch can be managed using a web-based graphical user interface (GUI), command-line interface (CLI), or through Simple Network Management Protocol (SNMP). It also supports Intelligent Management Center (IMC) for comprehensive network management.
Does the switch provide any advanced security features?
Yes, the switch offers various security features including access control lists (ACLs), IEEE 802.1X network access control, and Secure Shell (SSH) for secure management access, helping to protect the network from unauthorized access and threats.
What QoS features are available in this switch?
The switch includes Quality of Service (QoS) features such as traffic prioritization, rate limiting, and congestion management to ensure high performance and reliability, especially for critical applications and voice/video traffic.
Is this switch suitable for enterprise environments?
Yes, with its robust set of features including security, QoS, PoE+, and versatile management options, the HPE JG240A 5500-48G-PoE+ EI Switch is well-suited for enterprise networking environments.
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