Frequent Ask Questions
What is included in the FG-600E-BDL-988-36 bundle?
The FG-600E-BDL-988-36 bundle includes the FortiGate-600E hardware along with 3 years of ASE FortiCare support and FortiGuard 360 Protection services.
What is ASE FortiCare?
ASE (Advanced Support Engineering) FortiCare provides enhanced support with access to high-level technical resources, prioritized case handling, and expedited incident resolution to ensure minimal disruption and maximum operational efficiency.
What features does the FortiGate-600E hardware offer?
FortiGate-600E hardware offers advanced security features including firewall protection, intrusion prevention systems (IPS), application control, web filtering, VPN support, antivirus protection, and more, designed to secure enterprise networks.
What is FortiGuard 360 Protection?
FortiGuard 360 Protection is a comprehensive security service that includes threat intelligence updates, automated prevention, and advanced threat detection capabilities to protect against a wide variety of cyber threats.
How does FortiGate-600E contribute to network security?
FortiGate-600E enhances network security by providing robust firewall measures, traffic inspection, threat detection, and prevention mechanisms. It integrates various security functions into a single platform, simplifying management and improving protection across the network.
Can FortiGate-600E be integrated into existing network setups?
Yes, FortiGate-600E can be integrated into existing network setups. It is designed to work seamlessly with other network components and provides various deployment options to fit different network configurations.
What kind of technical support is provided with ASE FortiCare?
ASE FortiCare offers comprehensive technical support, including access to specialized technical engineers, priority case handling, and accelerated response times for troubleshooting and resolving network security issues efficiently.
Is FortiGate-600E suitable for enterprise environments?
Yes, FortiGate-600E is designed to meet the needs of enterprise environments, offering high-performance throughput, scalability, and comprehensive security services to protect large networks from advanced threats.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
