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Palo Alto

Palo Alto PAN-WF-500-HDC | WF-500 and M-500 Spare Hard Drive Carrier

Palo Alto PAN-WF-500-HDC | WF-500 and M-500 Spare Hard Drive Carrier

PAN-WF-500-HDC

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Description

The PAN-WF-500-HDC is a spare hard drive carrier for the Palo Alto Networks WF-500 WildFire appliance and the M-500 management appliance. It is used to replace a damaged or missing drive tray, or to populate an empty bay, so the appliance can keep running with a correctly seated drive.

Having a spare carrier on hand helps IT teams keep WildFire and Panorama M-500 deployments maintained without waiting on a replacement chassis part. It suits environments that hold spare parts for rapid drive swaps and servicing.

Features

- Replacement drive carrier for WF-500 and M-500 appliances
- Allows a drive to be replaced or added in an appliance bay
- Useful as an on-site spare for faster servicing

Warranty

Palo Alto Networks offers standard warranty coverage for both its hardware and software products to ensure reliability and peace of mind.
• Hardware Warranty: All Palo Alto Networks hardware is covered by a 12-month warranty from the date of shipment. This warranty follows a return-and-repair service model. If a hardware issue occurs within this period, a Return Merchandise Authorization (RMA) will be issued to facilitate the repair or replacement process.
• Software Warranty: Palo Alto Networks software carries a 90-day warranty, which includes access to all applicable updates, bug fixes, and feature upgrades during that time. Updates can be downloaded through the device interface or via the secure support portal, accessible upon account creation and device registration.
These warranties provide baseline protection and access to critical updates but do not include advanced support or next-business-day hardware replacement.
Extended Warranty Options:
IP Trading offers extended warranty and premium support services for Palo Alto Networks solutions, including options for next-day hardware replacement and 24/7 technical assistance. Contact us to customise a service plan for your organisation.
https://www.paloaltonetworks.com.au/services/support/product-warranty

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Technical Specifications

- Part number: PAN-WF-500-HDC
- Product type: spare hard drive carrier
- Compatible with Palo Alto Networks WF-500 appliances
- Compatible with Palo Alto Networks M-500 appliances

FAQs

Q: Which appliances is the PAN-WF-500-HDC compatible with?
A: It is a spare hard drive carrier for the Palo Alto Networks WF-500 WildFire appliance and the M-500 management appliance.

Q: What is the PAN-WF-500-HDC used for?
A: It is used to replace or add a drive tray in the supported appliances, so a drive can be installed or swapped in the bay.

Q: Does this part include a hard drive?
A: No. It is a spare hard drive carrier only, and the drive is a separate item.

Q: Is this a firewall or an appliance on its own?
A: No. It is a spare accessory part for the WF-500 and M-500 appliances and does not function as a standalone device.

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