OPENGEAR CM8008-C-LSP | CM8000 Console Manager, 8-Port RS232, 5G Modem, LSP Enabled, 1 Yr Foundation Support

Q: What is the Opengear CM8008-C-LSP used for?
A: The CM8008-C-LSP is a console manager designed to provide secure out-of-band management and serial console access to network devices, servers, and infrastructure equipment at distributed or remote sites. It enables administrators to manage equipment even when the primary network is down, using 5G cellular as a resilient failover path.

Q: What does 'LSP Enabled' mean on the CM8008-C-LSP?
A: LSP stands for Lighthouse Service Portal. An LSP-enabled unit supports zero-touch provisioning, allowing the device to automatically connect to the Opengear Lighthouse centralised management platform upon first boot — without requiring manual on-site configuration. This is particularly valuable for rapid, large-scale deployments across remote locations.

Q: What Foundation Support is included in this listing?
A: This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-CM8000-1YR). Entitlements include 8x5 regional live support across APAC, Americas, and EMEA via phone, email, and portal; initial response times of up to 15 minutes via portal and 30 minutes via email; next-business-day RMA replacement in Australia for Priority 1 (Critical) issues; ongoing firmware and software updates; and a 95% SLA compliance target.

Q: How does the 5G cellular modem work on the CM8008-C-LSP?
A: The integrated 5G cell modem provides an independent out-of-band management path that is separate from the primary network. With two 4FF nano SIM slots, you can configure dual-SIM cellular redundancy, ensuring management connectivity is maintained even if both the primary network and a single cellular carrier experience issues.

Q: Can I extend the Foundation Support beyond 1 year?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, with coverage extendable up to 7 years maximum. Co-terming with Lighthouse subscriptions and hardware warranties is also supported. Contact IP Trading to discuss multi-year support options for your deployment.

Q: Can I purchase the CM8008-C-LSP in Australia through IP Trading?
A: Yes. iptrading.com.au is an Australian B2B IT hardware specialist stocking Opengear products for local business customers. Purchasing through IP Trading gives you local support, Australian-based next-business-day RMA service under Foundation Support, and the convenience of a trusted local supplier.