OPENGEAR ACM7008-2-L | 8-Port Serial Console Server, Dual SIM LTE-A Pro, 2x GbE, 2x DIO, 1 Yr Foundation Support

Q: What does the '-L' suffix in ACM7008-2-L indicate?
A: The '-L' suffix denotes that this model includes a global LTE-A Pro cellular module with dual SIM capability, enabling out-of-band cellular failover when primary Ethernet connections are unavailable.

Q: What serial pinout does the ACM7008-2-L use?
A: The ACM7008-2-L uses Cisco straight pinout on all 8 RJ45 serial ports, making it directly compatible with standard Cisco console cables and a wide range of network equipment.

Q: What is Opengear Foundation Support and what does it cover?
A: Foundation Support (OG-FNTS-ACM7000-1YR) provides 8x5 regional technical assistance via phone, email, and portal across APAC, Americas, and EMEA. It includes up to 15-minute portal response times, next-business-day RMA replacement in Australia for DOA or critical failures, ongoing firmware and software updates, and a 95% SLA compliance target.

Q: Is the Foundation Support included in the price or a separate purchase?
A: Foundation Support is included in this listing — the price covers both the ACM7008-2-L hardware and 1 Year of Foundation Support (OG-FNTS-ACM7000-1YR) as a single bundled SKU. You do not need to purchase them separately.

Q: Can I buy the ACM7008-2-L in Australia from IP Trading?
A: Yes. IP Trading (iptrading.com.au) is an Australian B2B IT hardware reseller with stock on hand. The ACM7008-2-L bundle is in stock and ready to ship with fast dispatch from our Australian warehouse.

Q: Can Foundation Support be extended beyond 1 year?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, with a maximum of 7 years of total coverage. It can also be co-termed with Opengear Lighthouse subscriptions and hardware warranties for simplified renewal management.