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HP

HP 82Z78AA | Poly CCX 500 Open SIP IP Media Phone, Handset, PoE

HP 82Z78AA | Poly CCX 500 Open SIP IP Media Phone, Handset, PoE

SKU:82Z78AA

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Description

The HP Poly CCX 500 Business Media Phone is an Open SIP IP phone with a 5-inch multi-touch colour touchscreen, built for desk-based business users who need clear voice calls on a standards-based VoIP platform. This model is PoE-enabled, ships with a wired handset and does not include a power supply, so it suits deployments powered from a PoE switch.

Poly HD Voice and Poly Acoustic Clarity deliver full duplex audio with acoustic echo cancellation and background noise reduction. Gigabit Ethernet, Bluetooth and an Android 9-based platform support flexible connectivity, while Poly Lens and Zero Touch Provisioning simplify management across larger fleets. Note that this Open SIP version is not for Microsoft Teams.

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Features

- Poly HD Voice and Poly Acoustic Clarity with full duplex audio, acoustic echo cancellation and background noise reduction
- Poly Acoustic Fence technology to reduce distracting background noise
- One-touch access to contacts and meetings via the touchscreen
- Supports Poly headset options in addition to the wired handset
- Interoperable with major open SIP VoIP platforms and services

Warranty

HP offers a limited hardware warranty on its products, with coverage periods varying by product line. For example, many HP laptops and desktops come with a 1-year warranty, while certain business-class devices may offer longer durations.
Extended Warranty Options via IP Trading:
IP Trading offers tailored extended warranty solutions and support packages for HP products, ensuring your IT infrastructure remains protected beyond the standard warranty period. Contact our team to explore options that align with your organisation's needs.

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Technical Specifications

- 5-inch (12.7 cm) multi-touch colour LCD touchscreen, 720 x 1280 pixels
- 24 lines (via pagination)
- Open SIP protocol (not for Microsoft Teams)
- Gigabit Ethernet LAN (10/100/1000 Mbit/s)
- Power over Ethernet (PoE) powered; ships without power supply
- Wired handset included, black
- Voice codecs: G.711 A-law/u-law, G.722, G.729ab, Opus, iLBC
- Bluetooth; Android 9-based platform
- Management: Poly Lens, Poly Zero Touch Provisioning
- Regulatory: Australia RCM, AS/NZS 62368-1; ENERGY STAR certified

FAQs

Q: Does the Poly CCX 500 82Z78AA work with Microsoft Teams?
A: No. This is the Open SIP version and is not intended for Microsoft Teams. It is designed for open SIP VoIP platforms and services.

Q: Is a power supply included?
A: No. This model ships without a power supply and is powered using Power over Ethernet (PoE), so it needs a PoE switch or PoE injector.

Q: What network connection does it use?
A: It has a Gigabit Ethernet LAN connection supporting 10/100/1000 Mbit/s speeds.

Q: Does it include a handset?
A: Yes. A black wired handset is included, and Poly headset options are also supported.

Q: How many lines does it support?
A: It supports 24 lines via pagination on the 5-inch multi-touch colour touchscreen.

Q: How can a large fleet of these phones be managed?
A: The phone supports Poly Lens and Poly Zero Touch Provisioning, which simplify deployment and management across multiple devices.

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