Frequent Ask Questions
What type of connectivity does the Microsoft Wired Pro IntelliMouse use?
The Microsoft Wired Pro IntelliMouse uses USB connectivity for a reliable and fast connection.
What sensor technology is used in this mouse?
This mouse uses optical sensor technology for accurate tracking and smooth performance.
What color is the Microsoft Wired Pro IntelliMouse available in?
The Microsoft Wired Pro IntelliMouse is available in a Shadow Black color.
Are there customizable buttons on this mouse?
Yes, the Microsoft Wired Pro IntelliMouse features customizable buttons, allowing users to tailor the mouse to their needs.
Is this mouse suitable for gaming?
Yes, this mouse is suitable for gaming. It offers high performance and precision that can accommodate various gaming needs.
Does the Microsoft Wired Pro IntelliMouse come in a retail box?
Yes, the Microsoft Wired Pro IntelliMouse is packaged in a retail box.
What is the DPI range of this mouse?
The DPI (Dots Per Inch) range of the Microsoft Wired Pro IntelliMouse typically supports up to 3200 DPI for enhanced sensitivity and accuracy.
Does this mouse require any special software to use?
While the mouse can be used out of the box, additional customization options can be enabled if you install Microsoft’s Mouse and Keyboard Center software.
Can this mouse be used with both left and right hands?
The Microsoft Wired Pro IntelliMouse is designed primarily for right-hand use due to its ergonomic shape.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
