Frequent Ask Questions
What is included in the Fortinet FG-30E-BDL-980-60 package?
The Fortinet FG-30E-BDL-980-60 package includes the FortiGate-30E hardware and 5 years of 24x7 FortiCare and FortiGuard Enterprise Protection services.
What are the key features of the FortiGate-30E hardware?
The FortiGate-30E is a compact, all-in-one security appliance that offers firewall, VPN, antivirus, web filtering, application control, and intrusion prevention among other security features.
What does 24x7 FortiCare support provide?
24x7 FortiCare support provides round-the-clock access to Fortinet\'s global support team, advanced replacement services, and firmware upgrades to ensure your network protection is up to date.
What is FortiGuard Enterprise Protection?
FortiGuard Enterprise Protection is a comprehensive suite that includes antivirus, web filtering, anti-spam, application control, intrusion prevention, and other advanced threat protection services.
Which types of businesses is the FortiGate-30E suitable for?
The FortiGate-30E is ideal for small to medium-sized businesses, branch offices, and remote locations that require robust network security in a compact form factor.
Can the FortiGate-30E be integrated with other Fortinet security products?
Yes, the FortiGate-30E can be seamlessly integrated with other Fortinet security products and managed through Fortinet’s centralized management solutions for a holistic network security approach.
What are the deployment options for the FortiGate-30E?
The FortiGate-30E can be deployed as a next-generation firewall, VPN gateway, or UTM device. It can be installed on-premises or in a remote office setting to protect network traffic efficiently.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
