OPENGEAR CM8148-DDC-LSP | 48-Port Console Manager, Dual DC, LSP Enabled, 1 Yr Foundation Support

Q: What is included in 1 Year Opengear Foundation Support?
A: Foundation Support (OG-FNTS-CM8100-1YR) provides 8x5 regional live technical assistance across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and up to 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the term, with a 95% SLA compliance target.

Q: Is Foundation Support mandatory with this purchase?
A: Yes. This SKU is sold as a hardware + support bundle. The listing price covers both the CM8148-DDC-LSP hardware and 1 Year of Opengear Foundation Support (OG-FNTS-CM8100-1YR). Extended support terms of 3 or 5 years are available — contact iptrading.com.au for a quote.

Q: What does 'LSP Enabled' mean for the CM8148-DDC-LSP?
A: Lighthouse Service Portal (LSP) Enabled means this unit is pre-licensed to connect to Opengear's Lighthouse centralised management software. Lighthouse allows administrators to manage, monitor, and automate large fleets of Opengear console managers from a single pane of glass, including centralised user authentication, bulk configuration, and scripted failover orchestration.

Q: What is the difference between the DDC and DAC power variants?
A: DDC denotes Dual DC power inputs via screw-in DC terminals, suited for data centres and telco environments with existing DC power infrastructure. DAC (Dual AC) variants accept standard AC mains input. Note: power cables are not included with the DDC model.

Q: Can I purchase the CM8148-DDC-LSP in Australia from IP Trading?
A: Yes. IP Trading (iptrading.com.au) is an Australian-owned and operated IT hardware reseller, in business since 2001. The CM8148-DDC-LSP is available for direct purchase online or by contacting our sales team for volume pricing, project support, or multi-year Foundation Support bundles.

Q: Does the CM8148 support Docker and automation scripting?
A: Yes. The CM8148 includes Docker containerisation support, allowing you to host custom automation applications, monitoring agents, or third-party tools directly on the appliance. Python scripting and a REST API are also supported for data centre automation, event-driven workflows, and integration with orchestration platforms.