OPENGEAR CM8148-DDC | 48-Port Console Manager, Dual DC, ARM 1.6GHz, TPM 2.0, Docker, 1 Yr Foundation Support

Q: What is the CM8148-DDC and who is it designed for?
A: The CM8148-DDC is a 48-port, 1U rackmount console manager in Opengear's CM8100 series, designed for data centre operators and enterprise network teams who need high-density, resilient out-of-band (OOB) management access to critical infrastructure. The dual DC power inputs make it well-suited to environments where power redundancy is essential, such as telco, colocation, and financial services data centres.

Q: What does the 'DDC' in CM8148-DDC mean?
A: DDC' stands for Dual DC power supply. The unit ships with two independent DC power inputs featuring screw-in terminals and automatic failover, providing power redundancy without relying on an AC mains supply. This is ideal for rack environments fed by DC power distribution, battery-backed bus bars, or telco-grade power plants.

Q: What Foundation Support is included in this listing?
A: This listing includes 1 Year of Opengear Foundation Support (SKU: OG-FNTS-CM8100-1YR), bundled with the hardware. Foundation Support provides 8x5 regional technical assistance (8 AM–5 PM Mon–Fri) across APAC, Americas, and EMEA via phone, email, and support portal. Initial response times are up to 15 minutes via portal and 30 minutes via email. Priority 1 (Critical) issues — including DOA units and severe outages — receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are also included throughout the support term, with a 95% SLA compliance target.

Q: Can I extend Foundation Support beyond 1 year?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, with a maximum coverage duration of 7 years. Co-terming with Opengear Lighthouse subscriptions and hardware warranties is also supported. Contact IP Trading to discuss multi-year support options for this unit.

Q: Does the CM8148-DDC support automation and scripting?
A: Yes. The CM8148-DDC supports Docker containerisation and Python scripting directly on the device, enabling teams to run automation workflows, custom monitoring scripts, or third-party tooling at the edge. It also exposes a REST API for integration with orchestration platforms and network automation frameworks such as Ansible, Terraform, and others.

Q: Can I purchase the CM8148-DDC in Australia through IP Trading?
A: Yes. IP Trading (iptrading.com.au) is an authorised Australian reseller of Opengear products. The CM8148-DDC with 1 Year Foundation Support is available now, with competitive pricing and local Australian support. Contact the IP Trading team for a quote, volume pricing, or guidance on the right Opengear configuration for your deployment.