OPENGEAR CM8148-10G-USB | 48-Port Console Server, 10GbE SFP+, 8x USB-C, TPM 2.0, Docker, Dual AC, 1 Yr Foundation Support

Q: What is included in this listing?
A: This listing includes the Opengear CM8148-10G-USB console server hardware plus 1 Year of Opengear Foundation Support (OG-FNTS-CM8100-1YR) as a single bundled SKU.

Q: What does Opengear Foundation Support cover?
A: Foundation Support provides 8x5 regional technical assistance (8 AM–5 PM Mon–Fri) across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and up to 30 minutes via email. Priority 1 (Critical) issues such as severe outages or DOA units receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are also included throughout the support term, with a 95% SLA compliance target.

Q: Can I extend Foundation Support beyond 1 year?
A: Yes. Foundation Support is available in 1, 3, and 5-year terms, with a maximum of 7 years of total coverage. Co-terming with Lighthouse subscriptions and hardware warranties is also supported.

Q: How does the CM8148-10G-USB support out-of-band management?
A: The CM8148-10G-USB provides 48 selectable serial ports for direct console access to connected devices, combined with dual 10GbE SFP+ and 1GbE uplinks. This enables persistent out-of-band access even when the primary network is unavailable.

Q: Can I run custom applications on this console server?
A: Yes. The CM8148-10G-USB includes Docker support, allowing operators to deploy containerised automation scripts, monitoring agents, or edge applications directly on the device without additional hardware.

Q: Can I purchase the CM8148-10G-USB in Australia through IP Trading?
A: Yes. IP Trading is an Australian-owned and operated business, trading since 2001. You can order this product directly from iptrading.com.au with local support and fulfilment.