OPENGEAR CM8132-10G-LSP | 32-Port Selectable Serial Console Server, 2x 10GbE SFP+, 2x 1GbE, ARM 1.6GHz Dual-Core, 2GB RAM, 32GB Flash, TPM 2.0, Lighthouse Portal, 1 Yr Foundation Support

Q: What is included in the 1 Year Opengear Foundation Support bundled with this unit?
A: Foundation Support (OG-FNTS-CM8100-1YR) provides 8x5 regional technical assistance across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and 30 minutes via email. Priority 1 (Critical) issues — including DOA units and severe outages — qualify for next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are also included, with a 95% SLA compliance target.

Q: Can I extend support beyond the included 1 year?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms with a maximum of 7 years total coverage. Co-terming with Lighthouse subscriptions and hardware warranties is also available. Contact the IP Trading team at iptrading.com.au to discuss renewal or extended support options.

Q: What are the selectable serial ports on the CM8132-10G-LSP?
A: The CM8132-10G-LSP features 32 selectable serial ports that can be individually configured for console management of connected devices such as routers, switches, and servers, enabling flexible out-of-band access across your infrastructure.

Q: Does this console server support Docker containers?
A: Yes. The CM8132-10G-LSP includes Docker support, allowing you to deploy and run containerised applications directly on the device for extended automation, scripting, and monitoring use cases at the network edge.

Q: Can I purchase this product in Australia through IP Trading?
A: Yes. IP Trading (iptrading.com.au) is an Australian B2B IT hardware reseller stocking Opengear products. The CM8132-10G-LSP is available now with competitive pricing and local support. Contact the team for volume pricing, procurement, or technical pre-sales queries.

Q: What is the Lighthouse Service Portal and is it supported on this unit?
A: Opengear Lighthouse is a centralised management platform for deploying, configuring, and monitoring fleets of Opengear console servers. The CM8132-10G-LSP is Lighthouse Service Portal enabled, allowing it to be registered and managed centrally — ideal for distributed enterprise and data centre environments.