OPENGEAR CM8132-10G-C-LSP | CM8132 Console Server, 32 Serial Ports, 2x10GbE SFP+, 5G Modem, Lighthouse Portal, 1 Yr Foundation Support

Q: What is included in the 1 Year Foundation Support bundled with this listing?
A: Foundation Support (OG-FNTS-CM8100-1YR) provides 8x5 regional technical assistance across APAC, Americas, and EMEA via phone, email, and portal. Initial response times are up to 15 minutes via portal and 30 minutes via email. Priority 1 (Critical) issues such as severe outages or DOA units receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Q: Can I extend or co-term Foundation Support beyond the included 1-year period?
A: Yes. Foundation Support is available in 1, 3, and 5-year terms (up to 7 years maximum coverage) and can be co-termed with Lighthouse subscriptions and hardware warranties. Contact IP Trading to discuss renewal or extended coverage options.

Q: What does the 5G cellular modem enable on the CM8132-10G-C-LSP?
A: The integrated 5G cell modem provides an independent out-of-band management path. If your primary network goes down, the modem maintains remote access to connected devices, enabling engineers to troubleshoot and recover infrastructure without needing physical on-site access.

Q: What is Lighthouse Service Portal and why is it relevant?
A: Opengear Lighthouse is a centralised management platform that aggregates visibility and control across multiple Opengear console servers from a single interface. The CM8132-10G-C-LSP ships Lighthouse Service Portal enabled (LSP-enabled), meaning it is pre-configured to register and operate within a Lighthouse deployment without additional factory activation steps.

Q: How can I purchase the CM8132-10G-C-LSP in Australia?
A: IP Trading (iptrading.com.au) is an Australian B2B IT hardware specialist. You can purchase directly through the website or contact the team for a formal quote, volume pricing, or deployment advice. This SKU ships as a complete bundle including hardware and 1 Year Foundation Support.

Q: What is Docker support used for on this console server?
A: Docker support allows network engineers and operators to run containerised applications directly on the CM8132-10G-C-LSP. This enables on-box automation scripts, custom monitoring agents, or lightweight network services without requiring a separate compute platform at the edge or remote site.