• Black opengear acm7004-2-m-glb resilience gateway back panel with copper and sfp network ports on red-accented panel
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OPENGEAR

OPENGEAR ACM7004-2-M-GLB | 4-Port Resilience Gateway, 2 GbE, 4 USB, PSTN Modem, OOB Mgmt, 1 Yr Foundation Support

OPENGEAR ACM7004-2-M-GLB | 4-Port Resilience Gateway, 2 GbE, 4 USB, PSTN Modem, OOB Mgmt, 1 Yr Foundation Support

ACM7004-2-M-GLB

Stock Status: Enquire

$1,816.40 AUD
$1,816.40 AUD
$1,816.40 AUD
Sale Stock Status: Enquire
Taxes included. Shipping calculated at checkout.

Description

The Opengear ACM7004-2-M-GLB is a 4-port Resilience Gateway console server designed for Smart Out-of-Band (OOB) management at remote, edge, and branch sites. It features 4 x RJ45 RS-232 serial console ports, 2 x GbE Ethernet ports, 4 x USB console ports, an integrated PSTN analog modem for dial-up fallback, and 2 x Digital I/O plus 2 x High Voltage Digital Output ports for sensor and relay integration. Built on an 800 MHz ARMv7 SoC with 256 MB DDR3 RAM and 4 GB NAND flash, it supports IPsec, OpenVPN, SSH V2, TACACS+, RADIUS, and LDAP for secure encrypted access. The unit ships with a 12V global power supply, carries a 5-year hardware warranty, and is TAA compliant with FIPS 140-2, PCI DSS 3.2, and NERC CIP certifications.

This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-ACM7000-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Get it now at iptrading.com.au — authentic hardware, reliable service.

Features

- Smart Out-of-Band management provides secure remote access to critical infrastructure even during primary network outages
- Integrated PSTN analog modem (V.92/V.34) ensures dial-up fallback connectivity when all other paths are unavailable
- Dual GbE Ethernet ports (NET1 + NET2) support primary/secondary WAN paths for built-in network resilience
- 4 x RS-232 serial console ports and 4 x USB console ports maximise device compatibility at edge and branch sites
- 2 x Digital I/O ports connect external sensors (water, smoke, motion, dry contact) for environmental awareness
- 2 x High Voltage Digital Outputs (5–30V DC) drive relays and alarms for automated incident response
- IPsec, OpenVPN, SSL tunnels, and SSH V2 deliver encrypted, policy-enforced remote access
- TACACS+, RADIUS, LDAP, Kerberos, and local authentication support enterprise identity frameworks
- Centrally managed via Opengear Lighthouse with Zero Touch Provisioning for rapid, consistent deployment
- Auto-Response alerting via SMS, SNMP, or email reduces mean time to resolution at unmanned sites
- FIPS 140-2 validated, PCI DSS 3.2, and NERC CIP compliant for regulated industries
- TAA compliant — suitable for government and public-sector procurement
- 5-year standard hardware warranty, extendable to 7 years for long-lifecycle deployments
- Includes 1 Year Opengear Foundation Support (OG-FNTS-ACM7000-1YR) — 8x5 regional live assistance, next-business-day RMA in Australia, and firmware updates throughout the term

Warranty

1 Year Opengear Foundation Support

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Datasheet

Manual

Technical Specifications

- Serial Console Ports: 4 x RJ45 RS-232 (Cisco straight pinout)
- Ethernet Ports: 2 x 10/100/1000 GbE (NET1 + NET2)
- USB Console Ports: 4 x USB
- Modem: Integrated PSTN analog modem (V.92/V.34 fallback)
- Digital I/O: 2 x TTL DIO ports, 5V DC max @ 20 mA
- Digital Outputs: 2 x High Voltage Digital Outputs (HVDO), 5–30V DC @ 100 mA
- Processor: 800 MHz Marvell Armada 370 ARMv7 SoC (88F6W11)
- RAM: 256 MB DDR3 SDRAM
- Flash: 32 MB Embedded Flash + 4 GB internal NAND Flash
- Power: External 12V DC global power supply (included)
- Form Factor: Desktop / Wall-mount (rack mount tab included)
- Certifications: CE, UL 1950, TUV, C-Tick, RoHS, FIPS 140-2 (#2473)
- Security Compliance: PCI DSS 3.2, NERC CIP
- TAA Compliant: Yes
- Hardware Warranty: 5 years standard (extendable to 7 years)
- Bundled Support: 1 Year Opengear Foundation Support (OG-FNTS-ACM7000-1YR)

FAQs

Q: What does the 1 Year Opengear Foundation Support (OG-FNTS-ACM7000-1YR) include?
A: Foundation Support provides 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and support portal. Initial portal response is up to 15 minutes; email response up to 30 minutes. Priority 1 (Critical) issues — such as severe outages or DOA units — qualify for next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the support term, with a 95% SLA compliance target.

Q: Can I extend Foundation Support beyond 1 year?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, up to a maximum of 7 years of total coverage. Co-terming with Lighthouse subscriptions and hardware warranties is also available. Contact IP Trading to discuss multi-year options.

Q: What is the difference between the serial console ports and the USB console ports on this unit?
A: The ACM7004-2-M-GLB provides 4 x RJ45 RS-232 serial console ports (Cisco straight pinout) for traditional serial device management, plus 4 x USB console ports for connecting USB-based devices. This dual approach broadens compatibility across a wide range of network infrastructure equipment.

Q: What failover connectivity options does the ACM7004-2-M-GLB support?
A: The unit includes an integrated PSTN analog modem (V.92/V.34 fallback) for dial-up out-of-band access when primary WAN links fail. It also supports failover to cellular with compatible accessories, and the dual GbE ports provide primary/secondary Ethernet paths for WAN resilience.

Q: Is the ACM7004-2-M-GLB suitable for regulated environments such as banking or energy?
A: Yes. The unit holds FIPS 140-2 validation (Certificate #2473) and meets PCI DSS 3.2 and NERC CIP compliance requirements, making it well suited for financial institutions, ATMs, bank branches, retail sites, and energy infrastructure.

Q: Can I purchase the ACM7004-2-M-GLB in Australia from IP Trading?
A: Yes. IP Trading (iptrading.com.au) is an authorised Australian reseller of Opengear hardware. You receive authentic, warranty-backed product with local support. This listing is priced as a bundle covering both the ACM7004-2-M-GLB hardware and 1 Year of Opengear Foundation Support.

Datasheet

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Manual

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